mikee Posted April 18, 2020 Share Posted April 18, 2020 Hello , I tried to Synchronise my simulator , Prepar3DV4.5 and I keep on getting the following message : An error occurred while trying to synchronise your simulator ! I tried to Uninstall and Reinstall Orbx Central , with no success up to now . Any idea what is going on ? Thank you , Mike Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 10 Simulator: P3DV4.5 Screenshot: Issue: Synchronise central.log Link to comment Share on other sites More sharing options...
Ben McClintock Posted April 18, 2020 Share Posted April 18, 2020 Hi Mike, Here is the relevant error from your log: Quote Access to the path 'C:\Program Files\Lockheed Martin\Prepar3D v4\Ecosystem\MKSTUDIOS\PalmaDeMallorca4\add-on.xml' is denied. Restarting your PC may fix this issue. Or, right click on that add-on.xml then go properties. Go to the Security tab. Ensure that "users" are allowed "full control" over that file. Link to comment Share on other sites More sharing options...
mikee Posted April 18, 2020 Author Share Posted April 18, 2020 1 hour ago, Ben McClintock said: Hi Mike, Here is the relevant error from your log: Restarting your PC may fix this issue. Or, right click on that add-on.xml then go properties. Go to the Security tab. Ensure that "users" are allowed "full control" over that file. I have followed your advice and everything is back to Normal now ! Thank you vey much Ben , much appreciated Mike Link to comment Share on other sites More sharing options...
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