tobinsj Posted April 5, 2020 Share Posted April 5, 2020 When I try to install KTIW Tacoma Narrows Airport via Orbx Central, I get an error that says "Error: This product cannot be installed as it is not compatible with the following products. They need to be uninstalled before this product can be installed." But then is doesn't list any products that need to be uninstalled. When I first got this message, I had the Pacific Northwest Demo installed. I uninstalled the Demo and purchased and installed the regular Pacific Northwest, but I still get the error. Please help, because I just wanted to get the airport, now I'm in the hole for two products I purchased, one (PNW pack) that I didn't really want necessarily, but needed in order to get the other to work, and the one that I did want (KTIW) that won't install. I'll try to figure out how to get my order number in my signature, but until then, it's Transaction ID: 5e8a48914d9d8 EDIT: For got to mention, I'm running FSX:SE Link to comment Share on other sites More sharing options...
Nick Cooper Posted April 5, 2020 Share Posted April 5, 2020 Hello, welcome to the forums The problem seems to be the simulator, KTIW is only compatible with P3D v4. Please submit a support ticket and request a refund. Link to comment Share on other sites More sharing options...
tobinsj Posted April 6, 2020 Author Share Posted April 6, 2020 Oh that's unfortunate. Well thank you for the quick response. I'll submit a ticket. Thank you. Link to comment Share on other sites More sharing options...
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