Nick Cooper Posted March 30, 2020 Share Posted March 30, 2020 On behalf of @Jua Antonio Andres Portela Hello good Morning I have run P3D V4.5 many times and I have read the Central manual several times, I have the latest version of Central. P3D V4.5 I have it installed on a M.2 SSD disk, not on the C / disk by default, I don't know what more information I can give you, how can I send you the Central Log file? https://orbxdirect.com/account my Log File ======== 2020-03-27T10:59:42.456Z [INFO] [Main] - Orbx Central - 4.1.1 2020-03-27T10:59:42.457Z [INFO] [Main] - Windows_NT 10.0.18363 2020-03-27T10:59:42.457Z [DEBUG] [Main] - env APPDATA: C:\Users\Juan\AppData\Roaming 2020-03-27T10:59:42.458Z [DEBUG] [Main] - env PROGRAMDATA: C:\ProgramData 2020-03-27T10:59:42.458Z [DEBUG] [Main] - env LOCALAPPDATA: C:\Users\Juan\AppData\Local 2020-03-27T10:59:42.502Z [INFO] [Main] - Booting splashscreen. 2020-03-27T11:00:37.551Z [INFO] [Main] - Checking for update 2020-03-27T11:00:38.783Z [INFO] [Main] - Update for version 4.1.1 is not available (latest version: 4.1.1, downgrade is disallowed). 2020-03-27T11:00:56.910Z [INFO] [Central::AuthService] - Refreshing session... 2020-03-27T11:00:56.921Z [INFO] [Central::UpdaterService] - Checking for update 2020-03-27T11:00:56.922Z [INFO] [Main] - Checking for update 2020-03-27T11:00:57.318Z [INFO] [Main] - Update for version 4.1.1 is not available (latest version: 4.1.1, downgrade is disallowed). 2020-03-27T11:00:57.566Z [INFO] [Central::AuthService] - Session refresh successful! 2020-03-27T11:01:55.163Z [INFO] [Saturn] - C:\Users\Juan\AppData\Local\Temp\Orbx\temp 2020-03-27T11:01:55.163Z [INFO] [Saturn] - Queue added job 2020-03-27T11:01:55.163Z [INFO] [Saturn] - C:\Users\Juan\AppData\Roaming\Orbx\Central\Backup 2020-03-27T11:01:55.163Z [INFO] [Saturn] - Queue added job 2020-03-27T11:01:55.195Z [INFO] [Saturn] - C:\Users\Juan\AppData\Local\Temp\Orbx\temp is 0 2020-03-27T11:01:55.199Z [INFO] [Saturn] - Job released 179235806 2020-03-27T11:01:55.302Z [INFO] [Saturn] - C:\Users\Juan\AppData\Roaming\Orbx\Central\Backup is 0 2020-03-27T11:01:55.305Z [INFO] [Saturn] - Job released 770937571 2020-03-27T11:02:59.183Z [INFO] [Central::SimulatorService] - Sending sync request 2020-03-27T11:02:59.195Z [INFO] [Saturn] - Queue added job 2020-03-27T11:02:59.265Z [INFO] [Saturn] - [INFO] Synchronizing xp11 (C:\Users\Juan\Desktop\X-Plane 11) 2020-03-27T11:02:59.268Z [INFO] [Saturn] - [INFO] Mutator loaded 0 configuration files 2020-03-27T11:02:59.269Z [INFO] [Saturn] - [INFO] Mutation time: 00:00:00.0000174 2020-03-27T11:02:59.269Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_EG20_Clench_Common_Field - C:\Users\Juan\Orbx Library\xp11\EG20 Clench Common Field\Custom Scenery\Orbx_EG20_Clench_Common_Field 2020-03-27T11:02:59.271Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_ENHA_A_Hamar_Flyplass - C:\Users\Juan\Orbx Library\xp11\ENHA Hamar Stafsberg\Custom Scenery\Orbx_ENHA_A_Hamar_Flyplass 2020-03-27T11:02:59.273Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_OrbxlibsXP - C:\Users\Juan\Orbx Library\xp11\Orbx Libraries\Custom Scenery\Orbx_OrbxlibsXP 2020-03-27T11:02:59.274Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_A_EGLH_Needles - C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_A_EGLH_Needles 2020-03-27T11:02:59.276Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_A_GB_South_TrueEarth_Custom - C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_A_GB_South_TrueEarth_Custom 2020-03-27T11:02:59.277Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_EG20_Clench_Common_Field <<===>> C:\Users\Juan\Orbx Library\xp11\EG20 Clench Common Field\Custom Scenery\Orbx_EG20_Clench_Common_Field 2020-03-27T11:02:59.277Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_ENHA_A_Hamar_Flyplass <<===>> C:\Users\Juan\Orbx Library\xp11\ENHA Hamar Stafsberg\Custom Scenery\Orbx_ENHA_A_Hamar_Flyplass 2020-03-27T11:02:59.277Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_B_GB_South_TrueEarth_Overlay - C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_B_GB_South_TrueEarth_Overlay 2020-03-27T11:02:59.279Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_OrbxlibsXP <<===>> C:\Users\Juan\Orbx Library\xp11\Orbx Libraries\Custom Scenery\Orbx_OrbxlibsXP 2020-03-27T11:02:59.279Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos - C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos 2020-03-27T11:02:59.280Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_A_EGLH_Needles <<===>> C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_A_EGLH_Needles 2020-03-27T11:02:59.282Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_A_GB_South_TrueEarth_Custom <<===>> C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_A_GB_South_TrueEarth_Custom 2020-03-27T11:02:59.284Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_B_GB_South_TrueEarth_Overlay <<===>> C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_B_GB_South_TrueEarth_Overlay 2020-03-27T11:02:59.286Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos <<===>> C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos 2020-03-27T11:02:59.291Z [INFO] [Saturn] - [INFO] Installed scenery packs from C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_A_GB_South_TrueEarth_Custom\orbx_xp_config.json 2020-03-27T11:02:59.295Z [INFO] [Saturn] - [INFO] Installed scenery packs from C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_EG20_Clench_Common_Field\orbx_xp_config.json 2020-03-27T11:02:59.295Z [INFO] [Saturn] - [INFO] Installed scenery packs from C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_ENHA_A_Hamar_Flyplass\orbx_xp_config.json 2020-03-27T11:02:59.298Z [INFO] [Saturn] - [INFO] Installed scenery packs from C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_OrbxlibsXP\orbx_xp_config.json 2020-03-27T11:02:59.300Z [INFO] [Saturn] - [INFO] Installed scenery packs from C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\SAM_Library\orbx_xp_config.json 2020-03-27T11:02:59.305Z [INFO] [Saturn] - [SUCCESS] Synchronizing completed successfully. 2020-03-27T11:02:59.312Z [INFO] [Saturn] - Job released 159440852 2020-03-27T11:02:59.384Z [INFO] [Central::SimulatorService] - Sync completed successfully. 2020-03-27T11:10:56.909Z [INFO] [Central::AuthService] - Refreshing session... 2020-03-27T11:10:57.648Z [INFO] [Central::AuthService] - Session refresh successful! 2020-03-27T11:15:24.459Z [DEBUG] [Central::SimulatorService] - Not using simIsRunningCache 2020-03-27T11:15:24.461Z [DEBUG] [Central::SimulatorService] - Setting simIsRunning cached value. 2020-03-27T11:15:24.472Z [INFO] [Saturn] - C:\Users\Juan\Orbx Library 2020-03-27T11:15:24.472Z [INFO] [Saturn] - Queue added job 2020-03-27T11:15:24.472Z [INFO] [Saturn] - G:\Library P3D V4.5 2020-03-27T11:15:24.472Z [INFO] [Saturn] - Queue added job 2020-03-27T11:15:24.597Z [INFO] [Saturn] - G:\Library P3D V4.5 is 3338380361 2020-03-27T11:15:24.602Z [INFO] [Saturn] - Job released 678749979 2020-03-27T11:15:26.633Z [INFO] [Saturn] - C:\Users\Juan\Orbx Library is 140820383589 2020-03-27T11:15:26.638Z [INFO] [Saturn] - Job released 504785414 2020-03-27T11:15:29.855Z [INFO] [Central::SaturnDispatcherService] - Scanning for potential libraries... 2020-03-27T11:15:29.860Z [INFO] [Saturn] - Queue added job 2020-03-27T11:15:30.667Z [INFO] [Saturn] - found libraries: 2020-03-27T11:15:30.673Z [INFO] [Saturn] - Job released 491789365 2020-03-27T11:20:57.553Z [INFO] [Central::AuthService] - Refreshing session... 2020-03-27T11:20:58.181Z [INFO] [Central::AuthService] - Session refresh successful! ======== 2020-03-27T11:22:01.042Z [INFO] [Main] - Orbx Central - 4.1.1 2020-03-27T11:22:01.042Z [INFO] [Main] - Windows_NT 10.0.18363 2020-03-27T11:22:01.043Z [DEBUG] [Main] - env APPDATA: C:\Users\Juan\AppData\Roaming 2020-03-27T11:22:01.043Z [DEBUG] [Main] - env PROGRAMDATA: C:\ProgramData 2020-03-27T11:22:01.043Z [DEBUG] [Main] - env LOCALAPPDATA: C:\Users\Juan\AppData\Local 2020-03-27T11:22:01.097Z [INFO] [Main] - Booting splashscreen. 2020-03-27T11:22:11.510Z [INFO] [Central::InstallationService] - Beginning installation of Global BASE Pack 2020-03-27T11:22:37.119Z [DEBUG] [Central::InstallationService] - No destination set, unable to install. 2020-03-27T11:22:57.199Z [INFO] [Central::InstallationService] - Beginning installation of Global BASE Pack 2020-03-27T11:23:06.839Z [DEBUG] [Central::InstallationService] - No destination set, unable to install. 2020-03-27T11:30:57.551Z [INFO] [Central::AuthService] - Refreshing session... 2020-03-27T11:30:57.555Z [INFO] [Central::UpdaterService] - Checking for update 2020-03-27T11:30:57.556Z [INFO] [Main] - Checking for update 2020-03-27T11:30:58.461Z [INFO] [Main] - Update for version 4.1.1 is not available (latest version: 4.1.1, downgrade is disallowed). 2020-03-27T11:30:59.519Z [INFO] [Central::AuthService] - Session refresh successful! 2020-03-27T11:40:57.542Z [INFO] [Central::AuthService] - Refreshing session... 2020-03-27T11:40:58.434Z [INFO] [Central::AuthService] - Session refresh successful! ======== 2020-03-27T11:42:57.216Z [INFO] [Main] - Orbx Central - 4.1.1 2020-03-27T11:42:57.216Z [INFO] [Main] - Windows_NT 10.0.18363 2020-03-27T11:42:57.216Z [DEBUG] [Main] - env APPDATA: C:\Users\Juan\AppData\Roaming 2020-03-27T11:42:57.217Z [DEBUG] [Main] - env PROGRAMDATA: C:\ProgramData 2020-03-27T11:42:57.217Z [DEBUG] [Main] - env LOCALAPPDATA: C:\Users\Juan\AppData\Local 2020-03-27T11:42:57.263Z [INFO] [Main] - Booting splashscreen. 2020-03-27T11:50:57.551Z [INFO] [Central::AuthService] - Refreshing session... 2020-03-27T11:50:58.656Z [INFO] [Central::AuthService] - Session refresh successful! 2020-03-27T12:00:57.557Z [INFO] [Central::AuthService] - Refreshing session... 2020-03-27T12:00:57.565Z [INFO] [Central::UpdaterService] - Checking for update 2020-03-27T12:00:57.566Z [INFO] [Main] - Checking for update 2020-03-27T12:00:58.295Z [INFO] [Central::AuthService] - Session refresh successful! 2020-03-27T12:00:58.318Z [INFO] [Main] - Update for version 4.1.1 is not available (latest version: 4.1.1, downgrade is disallowed). 2020-03-27T12:10:57.549Z [INFO] [Central::AuthService] - Refreshing session... 2020-03-27T12:10:58.524Z [INFO] [Central::AuthService] - Session refresh successful! 2020-03-27T12:15:39.931Z [DEBUG] [Central::SimulatorService] - Using simIsRunningCache 2020-03-27T12:15:39.938Z [INFO] [Saturn] - C:\Users\Juan\Orbx Library 2020-03-27T12:15:39.938Z [INFO] [Saturn] - Queue added job 2020-03-27T12:15:39.938Z [INFO] [Saturn] - G:\Library P3D V4.5 2020-03-27T12:15:39.938Z [INFO] [Saturn] - Queue added job 2020-03-27T12:15:40.134Z [INFO] [Saturn] - G:\Library P3D V4.5 is 3338380361 2020-03-27T12:15:40.138Z [INFO] [Saturn] - Job released 895665398 2020-03-27T12:15:42.153Z [INFO] [Saturn] - C:\Users\Juan\Orbx Library is 140820383589 2020-03-27T12:15:42.157Z [INFO] [Saturn] - Job released 263488420 2020-03-27T12:18:40.542Z [DEBUG] [Central::SimulatorService] - simIsRunningCache has been invalidated. 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Jua Antonio Andres Portela Posted April 2, 2020 Share Posted April 2, 2020 central.log Link to comment Share on other sites More sharing options...
Nick Cooper Posted April 2, 2020 Author Share Posted April 2, 2020 Hello, please read the User Guide again, in particular the section on Orbx Central Libraries and how to create them. You will need to create a Library before you can install a product into one. Link to comment Share on other sites More sharing options...
Jua Antonio Andres Portela Posted April 9, 2020 Share Posted April 9, 2020 Hello Nick Yes, I have created a Library to install P3D products but Central does not recognize it or see it. I feel bad for not being able to use the multiple products I have purchased from Orbx, and I have spent a lot of money not being able to enjoy them. Thank you central.log Link to comment Share on other sites More sharing options...
Nick Cooper Posted April 9, 2020 Author Share Posted April 9, 2020 Hello, I don't understand the comment that Orbx Central cannot see your new library,when your screen shot is showing that it does. Do you mean that there is nothing in it? Link to comment Share on other sites More sharing options...
Jua Antonio Andres Portela Posted April 9, 2020 Share Posted April 9, 2020 Hi there What I mean is that I try to install the "P3D V4 Products" that I have purchased, as follows: Automatically: From the official Orbx website, I click on "Download via Orbx Central" and Orbx Cenral runs and I get a window that says "Where would you like to install this product" and that is when I have no option, because you only see that I have been installed X-Plane 11. Manually: And on the other hand it can also be downloaded manually from the web and I place that file in that library that I created for P3D V4 and it does not recognize Orbx Centra that library that I create Thanks you, Nick Link to comment Share on other sites More sharing options...
Jua Antonio Andres Portela Posted April 13, 2020 Share Posted April 13, 2020 Hello I can't install the products I have for P3D v4 because Central doesn't know where the Prepard 3D V4 simulator is and I don't know how to tell it. Thank you Nick Link to comment Share on other sites More sharing options...
Nick Cooper Posted April 13, 2020 Author Share Posted April 13, 2020 Hello, I see that Doug has answered your other post. Link to comment Share on other sites More sharing options...
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