active Orbx Central cannot see P3D v4

[Nick Cooper]

On behalf of @Jua Antonio Andres Portela

 

Hello good Morning
  I have run P3D V4.5 many times and I have read the Central manual several times, I have the latest version of Central.
P3D V4.5 

 I have it installed on a M.2 SSD disk, not on the C / disk by default, I don't know what more information I can give you, how can I send you the Central Log file?

 

https://orbxdirect.com/account

 

my Log File

========
2020-03-27T10:59:42.456Z [INFO] [Main] - Orbx Central - 4.1.1
2020-03-27T10:59:42.457Z [INFO] [Main] - Windows_NT 10.0.18363
2020-03-27T10:59:42.457Z [DEBUG] [Main] - env APPDATA: C:\Users\Juan\AppData\Roaming
2020-03-27T10:59:42.458Z [DEBUG] [Main] - env PROGRAMDATA: C:\ProgramData
2020-03-27T10:59:42.458Z [DEBUG] [Main] - env LOCALAPPDATA: C:\Users\Juan\AppData\Local
2020-03-27T10:59:42.502Z [INFO] [Main] - Booting splashscreen.
2020-03-27T11:00:37.551Z [INFO] [Main] - Checking for update
2020-03-27T11:00:38.783Z [INFO] [Main] - Update for version 4.1.1 is not available (latest version: 4.1.1, downgrade is disallowed).
2020-03-27T11:00:56.910Z [INFO] [Central::AuthService] - Refreshing session...
2020-03-27T11:00:56.921Z [INFO] [Central::UpdaterService] - Checking for update 
2020-03-27T11:00:56.922Z [INFO] [Main] - Checking for update
2020-03-27T11:00:57.318Z [INFO] [Main] - Update for version 4.1.1 is not available (latest version: 4.1.1, downgrade is disallowed).
2020-03-27T11:00:57.566Z [INFO] [Central::AuthService] - Session refresh successful!
2020-03-27T11:01:55.163Z [INFO] [Saturn] - C:\Users\Juan\AppData\Local\Temp\Orbx\temp
2020-03-27T11:01:55.163Z [INFO] [Saturn] - Queue added job
2020-03-27T11:01:55.163Z [INFO] [Saturn] - C:\Users\Juan\AppData\Roaming\Orbx\Central\Backup
2020-03-27T11:01:55.163Z [INFO] [Saturn] - Queue added job
2020-03-27T11:01:55.195Z [INFO] [Saturn] - C:\Users\Juan\AppData\Local\Temp\Orbx\temp is 0
2020-03-27T11:01:55.199Z [INFO] [Saturn] - Job released 179235806
2020-03-27T11:01:55.302Z [INFO] [Saturn] - C:\Users\Juan\AppData\Roaming\Orbx\Central\Backup is 0
2020-03-27T11:01:55.305Z [INFO] [Saturn] - Job released 770937571
2020-03-27T11:02:59.183Z [INFO] [Central::SimulatorService] - Sending sync request
2020-03-27T11:02:59.195Z [INFO] [Saturn] - Queue added job
2020-03-27T11:02:59.265Z [INFO] [Saturn] - [INFO] Synchronizing xp11 (C:\Users\Juan\Desktop\X-Plane 11)
2020-03-27T11:02:59.268Z [INFO] [Saturn] - [INFO] Mutator loaded 0 configuration files
2020-03-27T11:02:59.269Z [INFO] [Saturn] - [INFO] Mutation time: 00:00:00.0000174
2020-03-27T11:02:59.269Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_EG20_Clench_Common_Field - C:\Users\Juan\Orbx Library\xp11\EG20 Clench Common Field\Custom Scenery\Orbx_EG20_Clench_Common_Field
2020-03-27T11:02:59.271Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_ENHA_A_Hamar_Flyplass - C:\Users\Juan\Orbx Library\xp11\ENHA Hamar Stafsberg\Custom Scenery\Orbx_ENHA_A_Hamar_Flyplass
2020-03-27T11:02:59.273Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_OrbxlibsXP - C:\Users\Juan\Orbx Library\xp11\Orbx Libraries\Custom Scenery\Orbx_OrbxlibsXP
2020-03-27T11:02:59.274Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_A_EGLH_Needles - C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_A_EGLH_Needles
2020-03-27T11:02:59.276Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_A_GB_South_TrueEarth_Custom - C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_A_GB_South_TrueEarth_Custom
2020-03-27T11:02:59.277Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_EG20_Clench_Common_Field <<===>> C:\Users\Juan\Orbx Library\xp11\EG20 Clench Common Field\Custom Scenery\Orbx_EG20_Clench_Common_Field
2020-03-27T11:02:59.277Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_ENHA_A_Hamar_Flyplass <<===>> C:\Users\Juan\Orbx Library\xp11\ENHA Hamar Stafsberg\Custom Scenery\Orbx_ENHA_A_Hamar_Flyplass
2020-03-27T11:02:59.277Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_B_GB_South_TrueEarth_Overlay - C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_B_GB_South_TrueEarth_Overlay
2020-03-27T11:02:59.279Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_OrbxlibsXP <<===>> C:\Users\Juan\Orbx Library\xp11\Orbx Libraries\Custom Scenery\Orbx_OrbxlibsXP
2020-03-27T11:02:59.279Z [INFO] [Saturn] - [INFO] Creating symlink C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos - C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos
2020-03-27T11:02:59.280Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_A_EGLH_Needles <<===>> C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_A_EGLH_Needles
2020-03-27T11:02:59.282Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_A_GB_South_TrueEarth_Custom <<===>> C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_A_GB_South_TrueEarth_Custom
2020-03-27T11:02:59.284Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_B_GB_South_TrueEarth_Overlay <<===>> C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_B_GB_South_TrueEarth_Overlay
2020-03-27T11:02:59.286Z [INFO] [Saturn] - v�nculo simb�lico creado para C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos <<===>> C:\Users\Juan\Orbx Library\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos
2020-03-27T11:02:59.291Z [INFO] [Saturn] - [INFO] Installed scenery packs from C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_A_GB_South_TrueEarth_Custom\orbx_xp_config.json
2020-03-27T11:02:59.295Z [INFO] [Saturn] - [INFO] Installed scenery packs from C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_EG20_Clench_Common_Field\orbx_xp_config.json
2020-03-27T11:02:59.295Z [INFO] [Saturn] - [INFO] Installed scenery packs from C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_ENHA_A_Hamar_Flyplass\orbx_xp_config.json
2020-03-27T11:02:59.298Z [INFO] [Saturn] - [INFO] Installed scenery packs from C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\Orbx_OrbxlibsXP\orbx_xp_config.json
2020-03-27T11:02:59.300Z [INFO] [Saturn] - [INFO] Installed scenery packs from C:\Users\Juan\Desktop\X-Plane 11\Custom Scenery\SAM_Library\orbx_xp_config.json
2020-03-27T11:02:59.305Z [INFO] [Saturn] - [SUCCESS] Synchronizing completed successfully.
2020-03-27T11:02:59.312Z [INFO] [Saturn] - Job released 159440852
2020-03-27T11:02:59.384Z [INFO] [Central::SimulatorService] - Sync completed successfully.
2020-03-27T11:10:56.909Z [INFO] [Central::AuthService] - Refreshing session...
2020-03-27T11:10:57.648Z [INFO] [Central::AuthService] - Session refresh successful!
2020-03-27T11:15:24.459Z [DEBUG] [Central::SimulatorService] - Not using simIsRunningCache
2020-03-27T11:15:24.461Z [DEBUG] [Central::SimulatorService] - Setting simIsRunning cached value.
2020-03-27T11:15:24.472Z [INFO] [Saturn] - C:\Users\Juan\Orbx Library
2020-03-27T11:15:24.472Z [INFO] [Saturn] - Queue added job
2020-03-27T11:15:24.472Z [INFO] [Saturn] - G:\Library P3D V4.5
2020-03-27T11:15:24.472Z [INFO] [Saturn] - Queue added job
2020-03-27T11:15:24.597Z [INFO] [Saturn] - G:\Library P3D V4.5 is 3338380361
2020-03-27T11:15:24.602Z [INFO] [Saturn] - Job released 678749979
2020-03-27T11:15:26.633Z [INFO] [Saturn] - C:\Users\Juan\Orbx Library is 140820383589
2020-03-27T11:15:26.638Z [INFO] [Saturn] - Job released 504785414
2020-03-27T11:15:29.855Z [INFO] [Central::SaturnDispatcherService] - Scanning for potential libraries...
2020-03-27T11:15:29.860Z [INFO] [Saturn] - Queue added job
2020-03-27T11:15:30.667Z [INFO] [Saturn] - found libraries:
2020-03-27T11:15:30.673Z [INFO] [Saturn] - Job released 491789365
2020-03-27T11:20:57.553Z [INFO] [Central::AuthService] - Refreshing session...
2020-03-27T11:20:58.181Z [INFO] [Central::AuthService] - Session refresh successful!
========
2020-03-27T11:22:01.042Z [INFO] [Main] - Orbx Central - 4.1.1
2020-03-27T11:22:01.042Z [INFO] [Main] - Windows_NT 10.0.18363
2020-03-27T11:22:01.043Z [DEBUG] [Main] - env APPDATA: C:\Users\Juan\AppData\Roaming
2020-03-27T11:22:01.043Z [DEBUG] [Main] - env PROGRAMDATA: C:\ProgramData
2020-03-27T11:22:01.043Z [DEBUG] [Main] - env LOCALAPPDATA: C:\Users\Juan\AppData\Local
2020-03-27T11:22:01.097Z [INFO] [Main] - Booting splashscreen.
2020-03-27T11:22:11.510Z [INFO] [Central::InstallationService] - Beginning installation of Global BASE Pack
2020-03-27T11:22:37.119Z [DEBUG] [Central::InstallationService] - No destination set, unable to install.
2020-03-27T11:22:57.199Z [INFO] [Central::InstallationService] - Beginning installation of Global BASE Pack
2020-03-27T11:23:06.839Z [DEBUG] [Central::InstallationService] - No destination set, unable to install.
2020-03-27T11:30:57.551Z [INFO] [Central::AuthService] - Refreshing session...
2020-03-27T11:30:57.555Z [INFO] [Central::UpdaterService] - Checking for update 
2020-03-27T11:30:57.556Z [INFO] [Main] - Checking for update
2020-03-27T11:30:58.461Z [INFO] [Main] - Update for version 4.1.1 is not available (latest version: 4.1.1, downgrade is disallowed).
2020-03-27T11:30:59.519Z [INFO] [Central::AuthService] - Session refresh successful!
2020-03-27T11:40:57.542Z [INFO] [Central::AuthService] - Refreshing session...
2020-03-27T11:40:58.434Z [INFO] [Central::AuthService] - Session refresh successful!
========
2020-03-27T11:42:57.216Z [INFO] [Main] - Orbx Central - 4.1.1
2020-03-27T11:42:57.216Z [INFO] [Main] - Windows_NT 10.0.18363
2020-03-27T11:42:57.216Z [DEBUG] [Main] - env APPDATA: C:\Users\Juan\AppData\Roaming
2020-03-27T11:42:57.217Z [DEBUG] [Main] - env PROGRAMDATA: C:\ProgramData
2020-03-27T11:42:57.217Z [DEBUG] [Main] - env LOCALAPPDATA: C:\Users\Juan\AppData\Local
2020-03-27T11:42:57.263Z [INFO] [Main] - Booting splashscreen.
2020-03-27T11:50:57.551Z [INFO] [Central::AuthService] - Refreshing session...
2020-03-27T11:50:58.656Z [INFO] [Central::AuthService] - Session refresh successful!
2020-03-27T12:00:57.557Z [INFO] [Central::AuthService] - Refreshing session...
2020-03-27T12:00:57.565Z [INFO] [Central::UpdaterService] - Checking for update 
2020-03-27T12:00:57.566Z [INFO] [Main] - Checking for update
2020-03-27T12:00:58.295Z [INFO] [Central::AuthService] - Session refresh successful!
2020-03-27T12:00:58.318Z [INFO] [Main] - Update for version 4.1.1 is not available (latest version: 4.1.1, downgrade is disallowed).
2020-03-27T12:10:57.549Z [INFO] [Central::AuthService] - Refreshing session...
2020-03-27T12:10:58.524Z [INFO] [Central::AuthService] - Session refresh successful!
2020-03-27T12:15:39.931Z [DEBUG] [Central::SimulatorService] - Using simIsRunningCache
2020-03-27T12:15:39.938Z [INFO] [Saturn] - C:\Users\Juan\Orbx Library
2020-03-27T12:15:39.938Z [INFO] [Saturn] - Queue added job
2020-03-27T12:15:39.938Z [INFO] [Saturn] - G:\Library P3D V4.5
2020-03-27T12:15:39.938Z [INFO] [Saturn] - Queue added job
2020-03-27T12:15:40.134Z [INFO] [Saturn] - G:\Library P3D V4.5 is 3338380361
2020-03-27T12:15:40.138Z [INFO] [Saturn] - Job released 895665398
2020-03-27T12:15:42.153Z [INFO] [Saturn] - C:\Users\Juan\Orbx Library is 140820383589
2020-03-27T12:15:42.157Z [INFO] [Saturn] - Job released 263488420
2020-03-27T12:18:40.542Z [DEBUG] [Central::SimulatorService] - simIsRunningCache has been invalidated.
 

 

 

 

 

[Jua Antonio Andres Portela]

central.log

[Nick Cooper]

Hello,

please read the User Guide again, in particular the section on Orbx Central Libraries and how to create them.

You will need to create a Library before you can install a product into one.

[Jua Antonio Andres Portela]

Hello Nick

Yes, I have created a Library to install P3D products but Central does not recognize it or see it.

 

I feel bad for not being able to use the multiple products I have purchased from Orbx, and I have spent a lot of money not being able to enjoy them.

 

Thank you

central.log

[Nick Cooper]

Hello,

I don't understand the comment that Orbx Central cannot see your new library,when your screen shot

is showing that it does.

Do you mean that there is nothing in it?

[Jua Antonio Andres Portela]

Hi there

 

What I mean is that I try to install the "P3D V4 Products" that I have purchased, as follows:

 

Automatically:
From the official Orbx website, I click on "Download via Orbx Central" and Orbx Cenral runs and I get a window that says "Where would you like to install this product" and that is when I have no option, because you only see that I have been installed X-Plane 11.

 

Manually:
And on the other hand it can also be downloaded manually from the web and I place that file in that library that I created for P3D V4 and it does not recognize Orbx Centra that library that I create

 

Thanks you, Nick

[Jua Antonio Andres Portela]

Hello
I can't install the products I have for P3D v4 because Central doesn't know where the Prepard 3D V4 simulator is and I don't know how to tell it.
Thank you Nick

[Nick Cooper]

Hello,

I see that Doug has answered your other post.