Maarten Zwollo Posted March 26, 2020 Share Posted March 26, 2020 I Just purchased by Visa: Quote: "Receipt Orbx Simulation Systems Pty Ltd Level 10, 56 Pitt Street, Sydney, NSW 2000, Australia I59 120 838 244 Orbx Simulation Systems Pty Ltd Level 10, 56 Pitt Street, Sydney, NSW 2000, Australia ABN 59 120 838 244 The products you ordered have been added to your account. Your transaction ID / receipt number is 5e7cd249ba3f3. AU Australia v2 x1 $29.48 AUD Global openLC Africa x1 $47.16 AUD Total: $76.64 AUD The total price includes GST for Australian customers. © Orbx Simulation Systems 2020" Now I have problems to install AU Australia v2. I tell you What I did: 1- I open Orbx CENTRAL 2- I get AU Australia v2 at My Products 3- at "options" I pushed "Install" 4- I chose "P3D4V4" 5- I get "ERROR"[in red letters] with quote: "error:This product cannot be installed as it is ot compatable with the following products. They will need to be unistalled before this product can be installed" Underneth this message at "options" a symbole is constantly running like it is searching for something! I didn't know how contact Orbx themselves. Can anybody help me to solve my problem to install my purchased "AU Australia v2"? Thanks in advance, Maarten Link to comment Share on other sites More sharing options...
Aussie123 Posted March 26, 2020 Share Posted March 26, 2020 A quick guess: Do you have either Australia (V1) or Holgermesh installed? They need to be uninstalled in Central first. (Open them up and select 'uninstall') I think the Tasmania demo needs to be uninstalled as well (if you have it) If that is not the case, then you will have to wait for more experienced users Maarten. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 26, 2020 Share Posted March 26, 2020 Hello, good advice and thank you. Maarten, please do as suggested and all will be well. Link to comment Share on other sites More sharing options...
Maarten Zwollo Posted March 27, 2020 Author Share Posted March 27, 2020 Bingo! I removed AUS V1 and Holgermesh and can install AUS V2 now without any problems. I 'am happy now. Thanks a lot for your help. With winged regards Maarten Link to comment Share on other sites More sharing options...
Maarten Zwollo Posted March 27, 2020 Author Share Posted March 27, 2020 Note: I also removed Tasmania Demo, but got the same ERROR by reinstall Tasmania Demo!! May be anybody can explane? regards, Maarten Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 27, 2020 Share Posted March 27, 2020 Hello, if have understood correctly, you cannot install and indeed do not need AU Australia or Holgermesh or Tasmania demo at the same time as Australia version 2 which has a better version of all of them included. Link to comment Share on other sites More sharing options...
Maarten Zwollo Posted March 27, 2020 Author Share Posted March 27, 2020 Hi Nick, I followed the hint of Aussie123: IN CENTRAL I deinstalled Austraia V1, Australia Holgermesh and Tasmania Demo. Then i tried again to install Australia V2 and now it succeeded without the ERROR popup!! Problem solved!! Afterwards in CENTRAL my Australia V1 is vanished in my products and I reintalled Australia Holgermesh (OK!) and tryed to reintall Tasmania Demo which gave me the same ERROR I had before by installing Australia V2. May be someone can help me with this issue. Regards, Maarten Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 27, 2020 Share Posted March 27, 2020 Hallo Maarten, installeer alstublieft geen van die met Australië v2. Link to comment Share on other sites More sharing options...
Maarten Zwollo Posted March 27, 2020 Author Share Posted March 27, 2020 Hi Nick, Did you mean I have to deinstall again Australia Holgermesh after I had Australia V2 installed?? And can tell you me why, did Australia V2 has all of it inside? Thanks, Maarten Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 27, 2020 Share Posted March 27, 2020 Hello, Australia v2 has its own mesh. it does not need any other products and in fact they will interfere with it if you insist on reinstalling them. Link to comment Share on other sites More sharing options...
Maarten Zwollo Posted March 27, 2020 Author Share Posted March 27, 2020 Hallo nick, Ik had holgermesh reeds geinstalleerd vandaag maar nog niets anders met de sim gedaan. Ik heb hem net erweer afgehaald. Heb ik iets doms gedaan met gevolgen, kun je me dat nog zeggen? Maarten Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 27, 2020 Share Posted March 27, 2020 Hallo Maarten, verwijder het gewoon opnieuw en alles komt goed. Link to comment Share on other sites More sharing options...
Maarten Zwollo Posted March 27, 2020 Author Share Posted March 27, 2020 Thanks a lot for your help. I closed this issue. Best regards, Maarten Link to comment Share on other sites More sharing options...
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