OscarMacT14 Posted March 3, 2020 Share Posted March 3, 2020 Operating system: Windows 10 Simulator: Prepar3d v4 Screenshot: Issue: Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 3, 2020 Share Posted March 3, 2020 Hello, welcome to the forums. Did you follow the advice in the message box? Link to comment Share on other sites More sharing options...
OscarMacT14 Posted March 4, 2020 Author Share Posted March 4, 2020 yes i did. i run it as admin and still have that problem Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 4, 2020 Share Posted March 4, 2020 Thanks, are you logged on to your PC as an administrator? Please attach the central log file. You can open it in Orbx Central and save a copy. Link to comment Share on other sites More sharing options...
OscarMacT14 Posted March 4, 2020 Author Share Posted March 4, 2020 central.log Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 4, 2020 Share Posted March 4, 2020 Thanks, this will be one for the Orbx Central Team, the log seems to be littered with errors. To an untrained eye, it look like the internet connection is either broken or being disrupted. A firewall or anti virus software could do that. Odd coincidence though that you are not allowed to edit the registry either. It does appear that something is being a little over protective of your system. Link to comment Share on other sites More sharing options...
OscarMacT14 Posted March 4, 2020 Author Share Posted March 4, 2020 So what should i do to fix this? Because the Orbx Central cant detected my sim even it was opened. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 4, 2020 Share Posted March 4, 2020 Hello, I am hoping that the Orbx Central team will visit this forum and advise you. They are in Australia though, where at the moment it is 0537 hrs. Link to comment Share on other sites More sharing options...
OscarMacT14 Posted March 5, 2020 Author Share Posted March 5, 2020 Please can someone help my problem? Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 5, 2020 Share Posted March 5, 2020 On 3/4/2020 at 6:53 AM, Nick Cooper said: Thanks, are you logged on to your PC as an administrator? Link to comment Share on other sites More sharing options...
OscarMacT14 Posted March 5, 2020 Author Share Posted March 5, 2020 On 3/4/2020 at 9:05 AM, OscarMacT14 said: yes i did. i run it as admin and still have that problem Omg, did i just wasting my money and my time? Im already try to fix it via safe mode, upgrade my PC to Win 10 Pro and still can't recognize my sim? And yeah i logged on as administrator Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 5, 2020 Share Posted March 5, 2020 Hello, I am waiting for input from the Orbx Central support team who will very likely be able to decipher your log file and tell you what the problem is. In the meantime, I am trying to ask you the questions that they would, so that they do not need to. Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted March 6, 2020 Share Posted March 6, 2020 Hello, Your Central log file suggests strange behaviour is occurring on your machine. Central is unable to maintain a connection to our servers Quote 2020-03-03T16:54:28.819Z [INFO] [Central::SocketService] - Connected to Socket.IO. 2020-03-03T16:54:44.627Z [INFO] [Central::SocketService] - Disconnected from Socket.IO. 2020-03-03T16:54:45.971Z [INFO] [Central::SocketService] - Connected to Socket.IO. 2020-03-03T16:54:46.441Z [INFO] [Central::SocketService] - Authenticated with Socket.IO. 2020-03-03T16:55:02.034Z [INFO] [Central::SocketService] - Disconnected from Socket.IO. 2020-03-03T16:55:03.652Z [INFO] [Central::SocketService] - Connected to Socket.IO. 2020-03-03T16:55:19.395Z [INFO] [Central::SocketService] - Disconnected from Socket.IO. 2020-03-03T16:55:20.828Z [INFO] [Central::SocketService] - Connected to Socket.IO. 2020-03-03T16:55:21.282Z [INFO] [Central::SocketService] - Authenticated with Socket.IO. Prepar3D isn't writing its install path to the registry, or Central isn't being allowed to access the registry Do you have any antivirus/firewall software that may be blocking Central from accessing the registry and/or maintaining a connection to Orbx? Link to comment Share on other sites More sharing options...
OscarMacT14 Posted March 6, 2020 Author Share Posted March 6, 2020 i don't know which registry is wrong or why the app cant detected this registry and also did Avast can do this or NordVPN can block this app? Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 6, 2020 Share Posted March 6, 2020 Anti virus software can sometimes behave more like a virus than a virus does. You could try disabling it all perhaps? Link to comment Share on other sites More sharing options...
OscarMacT14 Posted March 7, 2020 Author Share Posted March 7, 2020 yep still have the problem Link to comment Share on other sites More sharing options...
OscarMacT14 Posted March 7, 2020 Author Share Posted March 7, 2020 now i get another problem Link to comment Share on other sites More sharing options...
OscarMacT14 Posted March 9, 2020 Author Share Posted March 9, 2020 3 days and still didn't get the answer Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 9, 2020 Share Posted March 9, 2020 Hello, it is a public holiday weekend in Victoria, Australia, so there will be no Orbx Central staff to reply until tomorrow. Sorry. Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted March 10, 2020 Share Posted March 10, 2020 Hello, Your registry information appears fine, so it does appear something is interfering with Orbx Central. This may be a permissions issue or a corrupt user profile. Are you able to make a new user account on your computer, install Orbx Central and then see if the issue still occurs? Link to comment Share on other sites More sharing options...
OscarMacT14 Posted March 22, 2020 Author Share Posted March 22, 2020 long time no see, but yeah i give up and i just perform clean install of my windows and finally it works right now Link to comment Share on other sites More sharing options...
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