PDXStu Posted February 29, 2020 Share Posted February 29, 2020 I just purchased TrueEarth Great Britain Central and Great Britain North for XPlane when I meant to purchase them for Prepar3D v4. Can you help? Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Simulator: Screenshot: Issue: Link to comment Share on other sites More sharing options...
PDXStu Posted February 29, 2020 Author Share Posted February 29, 2020 Your transaction ID / receipt number is 5e5abd32e807b. Link to comment Share on other sites More sharing options...
Smudger Posted February 29, 2020 Share Posted February 29, 2020 37 minutes ago, PDXStu said: Can you help? Hello PDXStu, welcome to the forums. Please submit a support ticket. Link to comment Share on other sites More sharing options...
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