resolved Communication error

[xavebbr]

 

Quote

Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

• Windows: %APPDATA%/Orbx/Central/central.log
• macOS: ~/Library/Application Support/Orbx/Central/central.log
• Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached

 

 

 

Operating system:  windows 10

Simulator:  

Screenshot:  

Issue:  hello, 

 

I'm trying to install //42 programs but I get a communication error message  (see screenshot)

Any solution ?

 

Thx

 

Xaviercentral.log

 

[Nick Cooper]

Hello Xavier,

welcome to the forums.

Please make sure that you have all these prerequisites in place.

 

System Requirements

Windows

Windows 7 SP1+, Windows 8.1 and Windows 10 are supported. The following components need to be installed for Central to function correctly:

 

• Visual C++ Redistributable for Visual Studio 2015 (x64)

  • https://www.microsoft.com/en-au/download/details.aspx?id=48145

• Microsoft Visual C++ 2015 Redistributable Update 3 RC

  • https://www.microsoft.com/en-us/download/details.aspx?id=52685

• Visual C++ Redistributable for Visual Studio 2013 (x64)

  • https://www.microsoft.com/en-us/download/details.aspx?id=40784

 

Additional Requirements for Windows 7 and 8

• Windows Update KB2533623

  • https://www.microsoft.com/en-au/download/details.aspx?id=26764

• Update for Universal C Runtime in Windows

  • https://web.goog.cdn.orbxdirect.com/software/vcredist/Windows6.1-KB2999226-x64.msu

[xavebbr]

hello,

yes I have  but still not working

 

Regards

 

xavier

[xavebbr]

hello,

 

after several install/uninstall and cleaning up some files, I got it working

 

Regards