xavebbr Posted February 1, 2020 Posted February 1, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: windows 10 Simulator: Screenshot: Issue: hello, I'm trying to install //42 programs but I get a communication error message (see screenshot) Any solution ? Thx Xaviercentral.log
Nick Cooper Posted February 1, 2020 Posted February 1, 2020 Hello Xavier, welcome to the forums. Please make sure that you have all these prerequisites in place. System Requirements Windows Windows 7 SP1+, Windows 8.1 and Windows 10 are supported. The following components need to be installed for Central to function correctly: Visual C++ Redistributable for Visual Studio 2015 (x64) https://www.microsoft.com/en-au/download/details.aspx?id=48145 Microsoft Visual C++ 2015 Redistributable Update 3 RC https://www.microsoft.com/en-us/download/details.aspx?id=52685 Visual C++ Redistributable for Visual Studio 2013 (x64) https://www.microsoft.com/en-us/download/details.aspx?id=40784 Additional Requirements for Windows 7 and 8 Windows Update KB2533623 https://www.microsoft.com/en-au/download/details.aspx?id=26764 Update for Universal C Runtime in Windows https://web.goog.cdn.orbxdirect.com/software/vcredist/Windows6.1-KB2999226-x64.msu
xavebbr Posted February 1, 2020 Author Posted February 1, 2020 hello, yes I have but still not working Regards xavier
xavebbr Posted February 3, 2020 Author Posted February 3, 2020 hello, after several install/uninstall and cleaning up some files, I got it working Regards
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