drod46 Posted January 23, 2020 Share Posted January 23, 2020 I have been trying for three weeks to download all my products to no avail...All Get is the communication error and I have quite a few products to re download since my hard drive went kaput....I have no problems with windows and fsx but I also have plane on a Mac..That is where the issue is on the Mac and plane 11....I need some guidance.. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted January 23, 2020 Share Posted January 23, 2020 Hi Please attach the central.log as per the below topic. Also, please install the system requirements that are outlined on page #27 of the user guide linked below, and can also be found under settings/help/user guide? https://docs.google.com/document/d/1QqebVX8fUFdFtOOEMR1ZULkhhieenQHNopfNY-5_K0Y/edit Link to comment Share on other sites More sharing options...
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