RobC Posted January 4, 2020 Posted January 4, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 10 Pro Simulator: P3Dv4 latest Screenshot: Issue: Cannot complete purchase or login Hey y'all, I just tried to purchase 2 products from Orbx Central (OC) and the charge went through on my CC as I got a text that the charge went through, but OC took me back to the charge page and still showed the items in my cart. So I shut down OC and restarted it and now I can't log in, I get an error code 500. any ideas?
RobC Posted January 4, 2020 Author Posted January 4, 2020 And now after screwing around with this for about 45 mins, I can now login and it the products are showing up in my list. Totally weird.... Anyone know what that Code 500 is??
Ben McClintock Posted January 5, 2020 Posted January 5, 2020 Hi Rob, We had a few minutes of downtime when you experienced that issue. This would have prevented you from logging in. If you experience future issues logging in, you can check the uptime of our services.
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