Benbo Posted January 4, 2020 Share Posted January 4, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: windows 10 Simulator: FSX SE Screenshot: Issue: Downloading and installing frozen Hi Guys, Looking for a little advice,i started to verify my files for ORBX Base this morning and after nearly 5 hours it has not moved off Extracted 8876/13690, i have tried everything even cancelling it but it will not cancel,ive even deleted central and downloaded it again but no help. Thanks Gary Jones central.log Link to comment Share on other sites More sharing options...
Benbo Posted January 4, 2020 Author Share Posted January 4, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: windows 10 Simulator: FSX SE Screenshot: Issue: Control centre frozen Hi Guys, With reference to my previous post,Control centre is completely frozen,i cant do anything with it,cant cancel the update. It will just not do anything i try. Thanks Gary Jones central.log Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted January 4, 2020 Share Posted January 4, 2020 Hi Gary, welcome to the forums Please first ensure the system requirements are installed as per the below topic. Link to comment Share on other sites More sharing options...
Benbo Posted January 5, 2020 Author Share Posted January 5, 2020 Hi Doug, Thanks for the welcome and the reply,i already have all those requirements installed on my PC. When i purchased Base,Vector,Europe LC,trees and buildings they all installed no problem at all, when i tried to verify Base files it download about 2.3 gb then froze on extracting the files,i couldnt even cancel it. Thanks Gary. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted January 5, 2020 Share Posted January 5, 2020 Hi Gary Try after going to settings/downloader and clear the temp folder. Link to comment Share on other sites More sharing options...
Benbo Posted January 6, 2020 Author Share Posted January 6, 2020 Hi Doug, Thanks for the reply,all sorted now. Gary. Link to comment Share on other sites More sharing options...
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