resolved orbx central "a communication error occured....."

[daniel puylaurent]

 

Quote

Order Information

Transaction ID: 5e0787be5e967

• Product: Global Buildings HD
• Amount paid: $17.48 AUD
• Purchased at: 2019-12-28 18:06:15
• Quantity: 1

log file attached

after installing orbx central, mesage error "a communication  error occured when  trying to perform this" , when i want to update libraries or orbx base pack or installing bulding hd newly purchased yesterday

please advice

thanks 

daniel

 

 

 

Operating system:  win 7 64 bit

Simulator:  FSX box

Screenshot:  

Issue:  after installing orbx central, mesage error "a communication  error occured when  trying to perform this" , when i want to update libraries or orbx base pack or installing bulding hd newly purchased yesterday

 

central.log

[Nick Cooper]

Hello Daniel,

welcome to the forums.

Can you check and make sure that all these prerequisites are in place please?

 

System Requirements

Windows

Windows 7 SP1+, Windows 8.1 and Windows 10 are supported. The following components need to be installed for Central to function correctly:

 

• Visual C++ Redistributable for Visual Studio 2015 (x64)

  • https://www.microsoft.com/en-au/download/details.aspx?id=48145

• Microsoft Visual C++ 2015 Redistributable Update 3 RC

  • https://www.microsoft.com/en-us/download/details.aspx?id=52685

• Visual C++ Redistributable for Visual Studio 2013 (x64)

  • https://www.microsoft.com/en-us/download/details.aspx?id=40784

 

Additional Requirements for Windows 7 and 8

• Windows Update KB2533623

  • https://support.microsoft.com/en-us/help/2533623/microsoft-security-advisory-insecure-library-loading-could-allow-remot

• Update for Universal C Runtime in Windows

  • https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

[daniel puylaurent]

Hello Nick

i installed Windows Update KB2533623 as i couldn't downloadUpdate for Universal C Runtime in Windows for win7 64 (broken link, look like it was removed)

it 's working fine now , thanks so much my dear  and happy new year to you and all the team of orbx.

Daniel