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Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached




Operating system:  





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I not been able to open my Installation errors post on the machine on which  my ORBX Central prorgam is installed.

However I did manage to get my topic working on this machine. So I can give you the information you request,

I have attached  central.log and the error.jpg.

Operating system:  64-bit Windows 7 Professional

Simulator:  FSX

Screenshot: Attached

Issue:  Can not install my 3 new purchases and any of my updates. All get the error message attached.


I hope that you will excuse my having to go this route but I didn't see any other way.




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the error message is inviting you to read the user guide.



The Orbx Central worker process failed to start. Please check the user guide for troubleshooting advice at http://orbx.to/central-guide


The first thing to check there is that you have all the prerequisites listed there installed and up to date.

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The problem must be my computer and not ORBX.


The computer takes forever to start and when it does finally start it displays all kinds of errors.


So I will just reinstall windows and start all over again.


Thanks any way Nick for all the assistance.


Merry Christmas and a Happy, Healthy New Year

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