petkez Posted December 15, 2019 Share Posted December 15, 2019 Pressing Control + Shift + L does nothing and I cannot find the windows location for the central.log I purchased XP11 Global TerraFlora today but when I load FTX Central it shows my purchased as says not installed. When I click on it I get no install options and it says there are no download available for this product. Windows 10 version 1809 XP11.41r1 FTX Central v3.3.9.2 Thanks Pete Richards Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Simulator: Screenshot: Issue: Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted December 15, 2019 Share Posted December 15, 2019 Hi Pete As it states on the product page, you will need to use the new app called Orbx Central, not FTX Central, please see the below topic. Link to comment Share on other sites More sharing options...
petkez Posted December 15, 2019 Author Share Posted December 15, 2019 Thanks Doug. I was totally unaware they had a new app. Pete Link to comment Share on other sites More sharing options...
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