Grant Humphrey Posted December 10, 2019 Share Posted December 10, 2019 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: WIN 10 Simulator: XP11 Screenshot: Issue: I have purchased Global Terraflora but in my FTX Central it states no download is availible? Transaction ID: 5deff5290e134 Product: Global TerraFlora - X-Plane 11 FTXCentral.exe.config Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 10, 2019 Share Posted December 10, 2019 Hello, please have a read of this topic: Link to comment Share on other sites More sharing options...
Grant Humphrey Posted December 12, 2019 Author Share Posted December 12, 2019 Never even had an inkling that you had a NEW Central Mgmnt App ...................... and I am on your site every other day. No e-mail round robbins ................ nothing! NO wonder people are struggling. !!! Bad Show Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 12, 2019 Share Posted December 12, 2019 Hello, thank you for your remark. As you will have seen in the topic that I made, there is a link to Orbx central on every page and this on every product page, including the one that you recently bought. Link to comment Share on other sites More sharing options...
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