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Some products doesn't install


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Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached




Operating system:  Windows 10 v 1909

Simulator:  Prepar3D V4.5


Issue:  When trying to install some products like England, Germany South, Tasmania Demo, etc, I get a message telling "Error: Library path does not exist" . Nevertheless with all other regions I have had no problem.

I also tried with the manual download but the results are the same. 

Is there a way to define the path to install those problematic cases?  Thank You.



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