flying pianist Posted December 1, 2019 Share Posted December 1, 2019 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 10 Simulator: X-Plane 11 Screenshot: Issue: I purchased TrueEarth US Northern California HD yesterday. It shows as live (= purchased) in FTX Central but, when clicked on, says "There are no downloads available for this product.". Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 1, 2019 Share Posted December 1, 2019 Hello, welcome to the forums. Please have a read of this: Link to comment Share on other sites More sharing options...
flying pianist Posted December 1, 2019 Author Share Posted December 1, 2019 Many thanks for your fast response. I hadn't seen the new Orbx product installer. Now downloading California. Thanks again Link to comment Share on other sites More sharing options...
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