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A Communication Error Occured


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Hi OBRX support team 

My config below"


OS => window 10

Xplane 11

screenshot  attached 


issue => cannot install my screneary  true earth us northen california sd .

even though I have closed down completely obrx central!

Thanks for your support

Looking forward to reading you.


Jean Yves 

Annotation 2019-11-16 113018.png

Annotation 2019-11-16 113139.png

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Thank you for that information, however we cannot proceed any further without your Central log file.



Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations:

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log

  • Linux: ~/.config/Orbx/Central/central.log

  • You can also find it in Central on the Settings page, under Help


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