MeleePilot Posted November 10, 2019 Share Posted November 10, 2019 Hello After recently updating my monitor, I am no longer able to open Central. I can open the shortcut and the loading splash shows briefly before disappearing. The icon remains on the taskbar and when I try to click on this, a window appears to fly on or off the left of my screen. If I press Alt-Tab, I can see the login window is open, but I can't select it. I've followed advice from MS to use the cascade window option or to try and shift+right click to move, however these have not worked. I've tried uninstalling, and reinstalling, but this still seems to send the login window off screen and is unrecoverable. Can you make any suggestions? I have no problems with any other program. Log file attached and I've also attached a screenshot of my "Alt+Tab" menu showing the program open but unaccessible Regards, Lee Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Simulator: Screenshot: Issue: central.log Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted November 11, 2019 Share Posted November 11, 2019 Hi @MeleePilot, Orbx Central will remember the screen coordinates of the application. When changing your display configuration it's likely the saved coordinates no longer exist or are outside the visible bounds of your displays. You should be able to Alt + Tab to Orbx Central to focus the application then press Windows key + Up which should snap the window to one of your current displays. If this fails to work you can remove the saved window coordinates directly in your Orbx Central settings file. This can be found at the following path: %APPDATA%/Orbx/Central/central.json Ensure Orbx Central is completely closed before changing this file. You'd then need to delete the 'window' section from the configuration file which I've highlighted in the above screenshot. Link to comment Share on other sites More sharing options...
Dalton0190 Posted November 11, 2019 Share Posted November 11, 2019 Hi ! Unfortunately i have the same problem... Deleting the window section did not change anything. The value of "y" is -1195, after deleting the coordinates and starting Orbx Central it is coming back with same value... Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 12, 2019 Share Posted November 12, 2019 Hello, try editing the numbers instead of deleting them. Just change these: "window": { "height": 660, "isMaximized": false, "width": 1002, "x": 102, "y": 40 I find that the effect is only temporary, that when the Orbx Central window is maximised, it will no longer resize except by dragging its edges and that it does not save the dimensions or position between sessions. Link to comment Share on other sites More sharing options...
Dalton0190 Posted November 12, 2019 Share Posted November 12, 2019 6 hours ago, Nick Cooper said: try editing the numbers instead of deleting them. Hi Nick ! Thank you, that worked Link to comment Share on other sites More sharing options...
IslandFlyer Posted November 12, 2020 Share Posted November 12, 2020 This issue has not been fixed yet, and just happened to me as well. Have not seen any other application ever do this. Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 13, 2020 Share Posted November 13, 2020 Hello, you have already posted this elsewhere. I have answered it there. Thanks. Link to comment Share on other sites More sharing options...
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