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Re purchasing of Orbx Products

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Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached




Operating system:  Windows 10

Simulator:  XPlane


Issue:  Unable to re purchase specific products


After problems with the new Orbx central and in the short term unable to fix it I asked for a refund which was duly given and received. After a few days this has been sorted out after reading similar problems in the forum...well done Mitchell Williams :)

I have now tried to re purchase your products but it says I already own them?  When I click on them in Orbx central or direct it says add to cart but not 'install'
Apologies for messing you about on this matter.



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