resolved Conversion errors during installation

[John Jamieson]

 

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Operating system:  Windows 10

Simulator:  X-Plane

Screenshot:  

Issue:  I have downloaded Orbx True Earth North Britain and followed the installation instructions using Orbx Central.  The download of approx 22 GB appears to be successful and the installation of 41636 files also appears to go successfully.  However the conversion process stalls at 0% with the progress bar blank and the counter stalled at "converted 0/13180" for approximately 30 seconds and then a message is displayed stating that the product has installed successfully. 

Attempts to run X-plane using this scenery result in an error message "Error, could not locate image file for terrain ..."

 

Examination of the the central.log shows a series of conversion errors.  The central.log file exceeds the permitted size therefore an extract from the original is attached below for information.

 

Any  help would be appreciated

logextract.txt

[Nick Cooper]

Hello,

there are a number of prerequisites required.

Please ensure that you have installed them all.

 

System Requirements

Windows

Windows 7 and onwards are supported. The following components need to be installed for Central to function correctly:

 

• Visual C++ Redistributable for Visual Studio 2015 (x64)

  • https://www.microsoft.com/en-au/download/details.aspx?id=48145

• Microsoft Visual C++ 2015 Redistributable Update 3 RC

  • https://www.microsoft.com/en-us/download/details.aspx?id=52685

• Visual C++ Redistributable for Visual Studio 2013 (x64)

  • https://www.microsoft.com/en-us/download/details.aspx?id=40784

 

Additional Requirements for Windows 7 and 8

• Windows Update KB2533623

  • https://support.microsoft.com/en-us/help/2533623/microsoft-security-advisory-insecure-library-loading-could-allow-remot

• Update for Universal C Runtime in Windows

  • https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

[John Jamieson]

Thank you Nick for your very prompt response.  I have installed the Microsoft components as you suggested, uninstalled and reinstalled GB North and everything is now working fine.

With best wishes,

John.

[Nick Cooper]

Thanks,

welcome to the forums.