active open lc europe

[Nododivento]

Hello,
I have a problem with the download of europe lc and trees.
Yesterday I downloaded global base pack and vector without problems.
Today when I tried with europa lc and trees I get a window that says there is a communication error and that the download is not possible.

[Nick Cooper]

Hello,

welcome to the forums.

Without a copy of the central.log file, support will not be possible.

Thanks.

 

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If you encounter an issue when using Orbx Central, please try the following troubleshooting steps:

• Exit Orbx Central completely
  • Press Alt - F4 (Windows/Linux) or Cmd - Q (macOS)
  • Make sure the Central icon isn't in your system tray. If it is, right-click on it and press 'Quit'.
• Start Orbx Central again
• View the Orbx Central User Guide to find solutions to common problems.
  • You can view it at https://orbx.to/central-guide
• If you are unable to resolve your issue, please create a topic detailing your issue using the guide below.

 

You can use the template below to easily create a topic with the information we need to have your issue resolved quickly.

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Operating system: 

Simulator: 

Screenshot: 

Issue: 

 

Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations:

• Windows: %APPDATA%/Orbx/Central/central.log

• macOS: ~/Library/Application Support/Orbx/Central/central.log

• Linux: ~/.config/Orbx/Central/central.log

• You can also find it in Central on the Settings page, under Help

 

•  

[Josh Koz]

Hi @Nododivento

 

A few others have encountered a similar issue however without your log file I can't confirm if it is indeed the same.

 

Can you try completely reinstalling Orbx Central and seeing if the issue persists?