Guus7 Posted October 8, 2019 Share Posted October 8, 2019 Hi,Installation under Central 4.0.16 does not work !!! After 97% download, the installation will NOT continue! Also communication error. After re-start the proces it says ready to instal, but nothing happens. Please HELP! Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 8, 2019 Share Posted October 8, 2019 Hello, welcome to the forums. I have moved your topic to the Orbx Central forum. Please attach a copy of the central.log file. Link to comment Share on other sites More sharing options...
Guus7 Posted October 8, 2019 Author Share Posted October 8, 2019 Instal problems Central 4.0.16. To instal with Central: this link must be opened with an application. WHAT, Where ! After 97% downloading stop. Never reach 100% After restart: ready to instal: nothing happens ! Only the "turning wheel". problems occur after upgrade from central 3.xxxx to 4.0.16 Normally everything works fine ! But this time .... (5 programs to install. Failed) Link to comment Share on other sites More sharing options...
Guus7 Posted October 8, 2019 Author Share Posted October 8, 2019 o yes .... Your transaction ID / receipt number is 5d9c2c57978d1. Link to comment Share on other sites More sharing options...
Guus7 Posted October 8, 2019 Author Share Posted October 8, 2019 What/where is"central.log.file ? Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 8, 2019 Share Posted October 8, 2019 If you encounter an issue when using Orbx Central, please try the following troubleshooting steps: Exit Orbx Central completely Press Alt - F4 (Windows/Linux) or Cmd - Q (macOS) Make sure the Central icon isn't in your system tray. If it is, right-click on it and press 'Quit'. Start Orbx Central again View the Orbx Central User Guide to find solutions to common problems. You can view it at https://orbx.to/central-guide If you are unable to resolve your issue, please create a topic detailing your issue using the guide below. You can use the template below to easily create a topic with the information we need to have your issue resolved quickly. Quote Operating system: Simulator: Screenshot: Issue: Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations: Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can also find it in Central on the Settings page, under Help Link to comment Share on other sites More sharing options...
Guus7 Posted October 8, 2019 Author Share Posted October 8, 2019 central.log Thanks for reply ! I closed Central and startup again. It seems the same problems continues ... I have to read the user manual in more detail. I did not find any solution. Thanks again ! Regards, Guus central.log Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 8, 2019 Share Posted October 8, 2019 It seems to be a problem that a few customers are having. I am hoping that the team will advise you. It will be tomorrow at the earliest. Link to comment Share on other sites More sharing options...
Guus7 Posted October 8, 2019 Author Share Posted October 8, 2019 "OK". Am waiting for "The Good News" Link to comment Share on other sites More sharing options...
Guus7 Posted October 9, 2019 Author Share Posted October 9, 2019 Well .... Link to comment Share on other sites More sharing options...
Guus7 Posted October 10, 2019 Author Share Posted October 10, 2019 Hi,What I can think is what is possible the problems that failed, that I downloaded the programs with the previous version of "Central", and installed them with the new version ... Regards, Guus. Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted October 10, 2019 Share Posted October 10, 2019 Hi @Guus7, The recurring error in your central.log file here indicates that some components are missing in your Orbx Central installation. 2019-10-08T09:57:57.712Z [ERROR] [Central::IpcService] - spawn saturn-win\Saturn.exe ENOENT 2019-10-08T09:57:57.712Z [INFO] [Central::IpcService] - Saturn closed with code -4058 - null The update likely failed to ensure all components were in place upon completion. Can you try reinstalling Orbx Central and seeing if the issue persists? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.