active orbx central

[Leonel Estrada]

I am using orbx central to let the system install purchase products. All initiates well it appears to recall the file and ready to install, but I continue to get a COMMUNICATION ERROR message! I can't get passed that error it won't let me install anything. I purchased a new product just to check if a new file will install, but not even a new file gets install. Don't know what to do any more or who to contact for help! Please, advise! Thanks

[Doug Sawatzky]

Hi Leonel

 

Linked below is the user guide for Orbx Central, starting at page 24 are the system requirements and some troubleshooting tips for common errors such as yours. The user guide can also be found under settings/help/user guide from within Orbx Central. 

 

https://docs.google.com/document/d/1QqebVX8fUFdFtOOEMR1ZULkhhieenQHNopfNY-5_K0Y/edit