Rocket Posted August 27, 2019 Share Posted August 27, 2019 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 10 Pro 64 bit Simulator: Prepar3d v 4.5 Screenshot: Issue: In my products list one of my purchases aren't showing and that is Australia my Australia v2 shows but not the original. Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 27, 2019 Share Posted August 27, 2019 Hello, no, did you want to install it? Link to comment Share on other sites More sharing options...
Rocket Posted September 12, 2019 Author Share Posted September 12, 2019 No, but I would like it if it did show in my account since I did purchase it. Thx Nick. Link to comment Share on other sites More sharing options...
Josh Koz Posted September 12, 2019 Share Posted September 12, 2019 Hi @Rocket, Australia v2 superseds the Australia v1 product. Superseded products won't display in Orbx Central. The Australia v1 product is still in your account and you can see it listed on the account page on orbxdirect.com. Link to comment Share on other sites More sharing options...
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