Jack the Swede in Spain Posted October 31, 2018 Share Posted October 31, 2018 A friend of mine just bought ESNQ (his English is not so good so he asked me to make this post) he has an account and was logged in. He finished the purchase, moved to the payment page and made the payment with his card. The shop returned the green button, payment accepted, but no ESNQ in his account or a receipt in the mail. He returned to the shop and ENSQ was still in his shopping chart. He repeated the payment procedure once again with the same result, green butten from the shop, but ENSQ still in the chart. He repeateed the procedure 2 more times but nothing and ENSQ still in chart. So, has the payment been withdrawn fromn his VISA-card 4 times or..... and why is ESNQ not in his acount? Jack the Swede ion Spaion Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 31, 2018 Share Posted October 31, 2018 Hello Jack, there is no way to check the actions of a friend of mine without that friend's details. Link to comment Share on other sites More sharing options...
Jack the Swede in Spain Posted October 31, 2018 Author Share Posted October 31, 2018 His name is Thomas Andersson with log-in mail and he lives in Sweden Jack Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 31, 2018 Share Posted October 31, 2018 Hello Jack, the payment has not gone through yet. I will ask Richard to cancel the transaction and then perhaps he can start again. I removed the e mail address. Please ask him to wait for a little while. Link to comment Share on other sites More sharing options...
Jack the Swede in Spain Posted October 31, 2018 Author Share Posted October 31, 2018 Thanks Nick.I will tell him what he has to do. Jack Link to comment Share on other sites More sharing options...
Jack the Swede in Spain Posted November 1, 2018 Author Share Posted November 1, 2018 Sorry Nick, still same problem. Will tell him to try another card. Problem solved by retyping the card detauils. Jack Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.