Martie Posted October 12, 2018 Share Posted October 12, 2018 During the installation of Netherlands true earth the installation is stopped with a message unexpected error send ftxc3.log to the ORBX staff. See attachment. My Transaction ID is 5ae08faced723 ftxc3.log Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 12, 2018 Share Posted October 12, 2018 Hi, welcome to the forums I would recommend opting into FastLane and upgrading to the newest version of FTXC3 as per the below topic. Then, Go to FTX Central 3 Settings. Click on the “Clear Temp” Button. Click on “Save”. Restart FTXC3, and try again. You can also explore the below alternate manual download methods.. Please use a download manager for the below manual methods. Below is a good free DL manager, just beware in case it wants to install additional antivirus/malware like a lot of freeware does these days. https://www.freedownloadmanager.org/ Browser extension DL managers do not work for this. Alternatively, you can also use a download manager (to help avoid corrupt downloads) such as IDM and do a manual download from your Orbx Direct account web page (this is where a download manager works great) and click on the account button top of page, then find and click on the product info, and in the bottom line small print there is a manual download option, down load it and save it in a named folder, then open FTXC3 and select it, and click on the orange "installation options" and select "Install from my manually downloaded .zip". as per the below links. http://www.orbxsystems.com/forum/topic/127395-manual-download-of-products/ http://www.orbxsystems.com/forum/topic/125435-how-to-install-from-an-orbx-direct-downloaded-zip-file/ Cheers Doug Link to comment Share on other sites More sharing options...
Martie Posted October 12, 2018 Author Share Posted October 12, 2018 Hi Doug thanks for your reply,I followed your instructions i pushed the clear temp button but there is no save button after that I downloaded the file mannually and installed it via the FTXC3 but than I have the same error. For your info I have the latest version of FTXc3 and the strange thing is that the senery was installed before and worked fine but due to small texture problems I removed the scenery and reinstalled whit the result of a error. Regards martin. ftxc3.log Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 12, 2018 Share Posted October 12, 2018 Hi What version of FTXC3 are you using? Your error log indicates to me that you are not opted into Fastlane and that you do not have the latest version of FTXC3. The error log also implies a possible hard drive issue.....maybe you do not have enough free space? The newer Fastlane version has better issues reporting and overall works better. Cheers Doug Link to comment Share on other sites More sharing options...
Martie Posted October 13, 2018 Author Share Posted October 13, 2018 Hi I updated FTXC3 and make more space on the C drive after that I installed the scenery without problems then started P3Dv4 and start flying now I see that I have the same problems as before the reinstallation there are only a few buildings in the city of rotterdam also there are no ships in the harbor and the harbor is compleed flat so the oil tanks are only cirkels see the attachments. For your info all items in the control panel are selected it looks like that this is not working. Regards martin. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 13, 2018 Share Posted October 13, 2018 Hi Please turn up the Options-World "Scenery Objects" and "Special Effects" settings in your P3Dv4... Link to comment Share on other sites More sharing options...
Martie Posted October 13, 2018 Author Share Posted October 13, 2018 Here are my settings see attachment. martin Link to comment Share on other sites More sharing options...
Martie Posted October 31, 2018 Author Share Posted October 31, 2018 Hi, Is my support stopping now because my problem is not solved. Martin. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 31, 2018 Share Posted October 31, 2018 Sorry, I assumed all was good... Have you tried the "Verify Files" option in FTX Central for the product Netherlands true earth? The above error logs also indicate a possible hard drive issue, so I would also do a thorough ChkDsk Link to comment Share on other sites More sharing options...
Martie Posted November 1, 2018 Author Share Posted November 1, 2018 Hi, My problem is solved there was a other scenery that was conflicting I put this scenery below all ORBX entrys in the library that solves the problem. Thanks for your support. Regards Martin. Link to comment Share on other sites More sharing options...
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