kennyG Posted May 13, 2018 Share Posted May 13, 2018 Trying to download FTX Global openLC North America & I keep getting an error that says "download interrupted, do I want to retry. I got a message that said to take a screenshot. see attached. Been trying for two days. Please help. kennyG Orbx Error Code Screenshot.doc Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted May 13, 2018 Share Posted May 13, 2018 Hi, Kenny, wlcome to the forums, I would recommend opting into FastLane and upgrading to the newest version of FTXC3 as per the below topic. Then, Go to FTX Central 3 Settings. Click on the “Clear Temp” Button. Click on “Save”. Restart FTXC3, and try again. Cheers Doug Link to comment Share on other sites More sharing options...
kennyG Posted May 13, 2018 Author Share Posted May 13, 2018 I don't see fast lane with that link I am sorry, I am new to this. Thanks for the quick reply. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted May 13, 2018 Share Posted May 13, 2018 https://orbxdirect.com/account/fastlane Link to comment Share on other sites More sharing options...
kennyG Posted May 13, 2018 Author Share Posted May 13, 2018 Thanks. I just found it & I will try that. Thanks so much. Link to comment Share on other sites More sharing options...
kennyG Posted May 13, 2018 Author Share Posted May 13, 2018 Now I am getting this error. Sorry to be such a bother. Failed to clear temp error..doc Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted May 13, 2018 Share Posted May 13, 2018 Ok, make sure your UAC (User Account Control) is turned off. Link to comment Share on other sites More sharing options...
kennyG Posted May 13, 2018 Author Share Posted May 13, 2018 I turned it off but is that safe? Link to comment Share on other sites More sharing options...
kennyG Posted May 13, 2018 Author Share Posted May 13, 2018 My internet speed is very slow. The download shows between 7-16 hrs remaining. I know, that's insane, lol. Believe me I know. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted May 13, 2018 Share Posted May 13, 2018 Yes it is safe, and you do need administrator rights of your PC to do most tasks that are flight sim related. Also, your last error image document was not showing the latest version of FTXC3 installed, it should be version 3.3.0.4, your image was showing in the bottom left corner below the settings button as 3.2.5.7....so if you keep having problems, you can uninstall FTXC3 as per the below link and reinstall the new version via FastLane. The new version has way better failed download resume features. Link to comment Share on other sites More sharing options...
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