andyrocky1 Posted August 9, 2017 Share Posted August 9, 2017 My receipt is 5989ddd17f361 After several hours of downloading 3.2 Gb the installation stops and the attached screen comes up. Please note I am running the FTX Central as an administrator. Need help what to do next please ! Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 10, 2017 Share Posted August 10, 2017 Hi Andy Please try the below suggestions. Your simulator and all other programs need to be closed first, make sure your antivirus is not blocking it and your UAC is turned off, then try the below procedure. Also be sure to have HD free space (temp folder) on C:\ that is at least two times the .zip file size so the product can download and extract itself. Go to FTX Central 3 Settings. Uncheck the “Use multiple threads for downloads”. Click on the “Clear Temp” Button. Click on “Save”. Restart FTXC3, and try again. Alternatively, you can also use a download manager (to help avoid corrupt downloads) such as IDM and do a manual download from your Orbx Direct account web page (this is where a download manager works great) and click on the account button top of page, then find and click on the product info, and in the bottom line small print there is a manual download option, down load it and save it in a named folder, then open FTXC3 and select it, and click on the orange "installation options" and select "Install from my manually downloaded .zip". as per the below links. http://www.orbxsystems.com/forum/topic/127395-manual-download-of-products/ http://www.orbxsystems.com/forum/topic/125435-how-to-install-from-an-orbx-direct-downloaded-zip-file/ Cheers Doug 0 Link to comment Share on other sites More sharing options...
andyrocky1 Posted August 10, 2017 Author Share Posted August 10, 2017 22 hours ago, andyrocky1 said: My receipt is 5989ddd17f361 After several hours of downloading 3.2 Gb the installation stops and the attached screen comes up. Please note I am running the FTX Central as an administrator. Need help what to do next please ! I tried the suggested actions, (turn off UAC, re-download etc) and restarted download but it stopped again at 3.92 Gb with the very same message. What is the best way to disable UAC for Windows 10? I am suspicious this may still be active although I moved the security slider down to zero. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 10, 2017 Share Posted August 10, 2017 It sounds like you have the UAC turned off properly. How much free hard drive space do you have on your C:\ drive? Link to comment Share on other sites More sharing options...
andyrocky1 Posted August 10, 2017 Author Share Posted August 10, 2017 I have 47 Gb free on my hard drive (SSD) Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 10, 2017 Share Posted August 10, 2017 Is your antivirus maybe blocking it? Also, please click on the blue notification above the settings button and restart FTXC3 so the Libraries update can complete. Link to comment Share on other sites More sharing options...
andyrocky1 Posted August 10, 2017 Author Share Posted August 10, 2017 I misspoke I have left about 26Gb after all these downloads See attached screenshot Link to comment Share on other sites More sharing options...
andyrocky1 Posted August 10, 2017 Author Share Posted August 10, 2017 I do not have a antivirus in my gaming computer on purpose. Link to comment Share on other sites More sharing options...
andyrocky1 Posted August 10, 2017 Author Share Posted August 10, 2017 why is the access denied to just that file? Do you know ? Look at the first screenshot. I am puzzled. Link to comment Share on other sites More sharing options...
andyrocky1 Posted August 10, 2017 Author Share Posted August 10, 2017 You want me to delete the temp again and restart? That will take another 4 hours!! And probably get the ame results. This is taking too much time. Why don't you guys just agree to give me a refund? Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 10, 2017 Share Posted August 10, 2017 Ya, 26GB is not enough space for Global base to do all three, download, extract, and install functions, you will want to maybe move the temp folder to another drive as per the below link. https://answers.microsoft.com/en-us/windows/forum/windows_7-files/change-location-of-temp-files-folder-to-another/19f13330-dde1-404c-aa27-a76c0b450818?auth=1 Link to comment Share on other sites More sharing options...
andyrocky1 Posted August 10, 2017 Author Share Posted August 10, 2017 I saw from other Forums that you said it would need about 9 Gb? I am willing to set the Temp to my empty drive as you say, but will FTX be able to run on my SSD?How much freespace does FTX Global need? I also intended to get Vectors? Is my C drive too small? Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 10, 2017 Share Posted August 10, 2017 Global installed size is 10gb, but it needs up to three times that amount of space to download, unzip into the temp folder, and install, and after the install is complete it will clean up the temp folder to regain back some space..and yes, your C:\ drive is way too small to properly run your sim. Link to comment Share on other sites More sharing options...
andyrocky1 Posted August 11, 2017 Author Share Posted August 11, 2017 Then I should give up getting FTX altogether and bite the dust and lose my money? Link to comment Share on other sites More sharing options...
Richard Lincoln Posted August 11, 2017 Share Posted August 11, 2017 Hi, No one is suggesting that you should, Doug's link does allow a work around for installing FTX Global. You will either need to invest in another hard drive or uninstall other add-ons if you want to install FTX Vector. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.