brudgeon Posted July 14, 2017 Share Posted July 14, 2017 Australian Regions Not Recognised by FTXC3? I was one of the early adopters of FTX scenery and I systematically installed the four Australian regions (Blue, Gold, Green and Red) on a laptop running FSX and Windows 7. Now, years later, I have installed them again on a modern Dell laptop running FSX and Windows 10. When I log into FTXC3 and go to the Oceania group I am told that Australia is not installed! I realise that nowadays FTX AU is one package for the entire continent and that may have something to do with it. What’s the answer? Don’t see why I should have to purchase the modern FTX AU 4.10 package to say nothing about a huge download with my limited bandwidth. Regards, Brudgeon Purchase Order No. FSSA0186799, FSS0144867 etc, etc Link to comment Share on other sites More sharing options...
uncle_adolph Posted July 14, 2017 Share Posted July 14, 2017 I don't think the old packages work with FTXC3. I believe you have to re-purchase the new version of AU, at nil cost, and add that to your account. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 14, 2017 Share Posted July 14, 2017 Hi, You may need to just transfer your products from your FSS account to a newly created Orbx Direct account and use FTX Central v3 to install them, please have a good read of the below link. If they are DVD products, below is the latest info. Cheers Doug Link to comment Share on other sites More sharing options...
Alex Goff Posted July 14, 2017 Share Posted July 14, 2017 To add, I do believe the four AU regions are officially deprecated, so once the license transfer is complete we can replace the products with the complete AU package. This will get you the latest updates although it will require downloading the package. Link to comment Share on other sites More sharing options...
brudgeon Posted July 15, 2017 Author Share Posted July 15, 2017 Thanks for the replies to my original post. OK, I get it. So presumably I need to uninstall the four old FTX AU regions? The purchase of new software by way of FTXCv3 follows logical steps but how do I let them know that I should receive a cost-free download of FTX AU as suggested by uncle_adolph? There seems to be no provision for that. By the way, I have transferred the licences of my existing purchases. Link to comment Share on other sites More sharing options...
Alex Goff Posted July 15, 2017 Share Posted July 15, 2017 If your FSS licenses have been transferred, then the price for AU SP4 should show as $0.00 and it can be "purchased": https://orbxdirect.com/product/au If you don't see the free price, let us know and it can be manually added to your account. Link to comment Share on other sites More sharing options...
brudgeon Posted July 15, 2017 Author Share Posted July 15, 2017 Thanks for that Alex. Pls advise if I need to uninstalled the old AU regions before I install the AU 410 one. I hate to risk a stuff-up. Link to comment Share on other sites More sharing options...
Alex Goff Posted July 16, 2017 Share Posted July 16, 2017 Yes, uninstall the old regions to be certain no conflicts will arise. Link to comment Share on other sites More sharing options...
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