jm1947 Posted October 19, 2016 Share Posted October 19, 2016 Sorry if this has already been covered, As you can see from the jpeg attached, the second is when I started at Norvik for the first time, the first one is show when I went back to tried to start from there. Not sure what is going on, only just purchased the Norvik today. Can anyone please advise. Link to comment Share on other sites More sharing options...
Richard Lincoln Posted October 21, 2016 Share Posted October 21, 2016 Hello jm1947, Have you tried the forced migration process? Do you have the latest Libraries installed ? Please run the Libraries, the open FTX Central, go into Settings/Troubleshooting/Force Migration. Please let us know if this has worked for you, also please make sure Mesh is set to 5M. I look forward to your reply. Link to comment Share on other sites More sharing options...
Guest Posted October 23, 2016 Share Posted October 23, 2016 Narvik, not Norvik or else Tore won't see it by his filter Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 23, 2016 Share Posted October 23, 2016 Title amended. Link to comment Share on other sites More sharing options...
jm1947 Posted October 25, 2016 Author Share Posted October 25, 2016 On 10/23/2016 at 8:46 AM, Richard Bui said: Narvik, not Norvik or else Tore won't see it by his filter Sorry you're correct of course Richard B, it should have read Narvik. Link to comment Share on other sites More sharing options...
jm1947 Posted October 25, 2016 Author Share Posted October 25, 2016 On 10/23/2016 at 8:46 AM, Richard Bui said: Hi Richard L, As instructed I've run the Force Migration and it seemed to have worked, so many thanks for the help. Now a happy bunny again Link to comment Share on other sites More sharing options...
Richard Lincoln Posted October 25, 2016 Share Posted October 25, 2016 Hello jm1947, Fantastic news, thank you for getting back to us Link to comment Share on other sites More sharing options...
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