wethersfield Posted March 22, 2016 Share Posted March 22, 2016 I have had to reinstall all my FTX products on a new PC due to my previous PC failure. One reinstall has present a major issue, Fall City. When it opens the scenery is distorted, the aircraft appears in a valley on the runway show a wall of turf in front, side and behind it. The attached shows aircraft after it bounces out of valley. Can someone tell me how to correct this? Link to comment Share on other sites More sharing options...
Guest Posted March 22, 2016 Share Posted March 22, 2016 Hi, Can you please provide a valid order ? Yours appears belonging to another user. Link to comment Share on other sites More sharing options...
wethersfield Posted March 22, 2016 Author Share Posted March 22, 2016 Order #FSS0127931 (Completed) Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 22, 2016 Share Posted March 22, 2016 Thanks, this product also is attached to the same other user name. Have you perhaps had reason to register again at these forums with a new user name and now have more than one account? Link to comment Share on other sites More sharing options...
wethersfield Posted March 22, 2016 Author Share Posted March 22, 2016 I have a new PC as of three days ago and had to reinstall everything in FSX from the ground up, hence everything is new to include all sign in data everywhere on PC. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 22, 2016 Share Posted March 22, 2016 Understood, the name wethersfield had been registered at this forum since 10th May 2014. Did you have another user name and/or e mail address when you made your purchases? Link to comment Share on other sites More sharing options...
wethersfield Posted March 22, 2016 Author Share Posted March 22, 2016 Hi Nick, Is there an answer to my question? I own this file and would like to resolve the problem. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 22, 2016 Share Posted March 22, 2016 I can replicate your error if I fail to activate North America in FTX Central before I visit the airfield. Did you have another user name and/or e mail address when you made your purchases? Link to comment Share on other sites More sharing options...
Iain Emms Posted March 22, 2016 Share Posted March 22, 2016 Might be a idea to remove his name and address from this post chaps. cheers Iain Link to comment Share on other sites More sharing options...
wethersfield Posted March 22, 2016 Author Share Posted March 22, 2016 Thank you Nick that resolved the problem, but does that mean I cannot activate Global when I want to fly at Fall City? Nick I a very "old" guy and I may well have had a previous user name however it eludes me as to what it may have been. Thanks for you help. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 22, 2016 Share Posted March 22, 2016 If you want to see Fall City as it should be, you can choose between Global + Hybrid or North America but it won't work properly set at just Global. Link to comment Share on other sites More sharing options...
John Venema Posted March 22, 2016 Share Posted March 22, 2016 This problem will soon be solved with FTX Central V2.1 that removes the need to switch global regions and keep all areas active at once. Link to comment Share on other sites More sharing options...
wethersfield Posted March 22, 2016 Author Share Posted March 22, 2016 Thank you everyone for your support and help in this matter, I appreciate it and all of you. Link to comment Share on other sites More sharing options...
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