njuser Posted May 20, 2015 Share Posted May 20, 2015 Hi Friends, I am having trouble with my Jackson Hole scenery. The airport is great but the surrounding terrain seems to have the generic FSX hills\trees\etc bleeding through at certain points. I am using FTX Global and FTX Vector. FTX central is currently set to North America. The only North America area I have loaded is Alaska. No Rockies, etc. I would love to attach an image but am new to the forums and haven't figured out how to upload a picture yet. Any help would be greatly appreciated. Thanks! Seth PS in FTX central, I have several areas installed but see no hybrid option, any thoughts? Ah ha...link to the picture. http://fsfiles.org/flightsimshotsv2/image/4I1 Link to comment Share on other sites More sharing options...
Jarrad Marshall Posted May 21, 2015 Share Posted May 21, 2015 G'day Seth, Welcome to the forums In order to receive support, could you please provide us with your order number? If you're not sure where to find that, you can find details here. Many thanks, Jarrad Link to comment Share on other sites More sharing options...
njuser Posted May 21, 2015 Author Share Posted May 21, 2015 Hi Jarrad, My order number for Jackson Hole is FSS0170784. I have order numbers for the other products too. Thanks. Seth Link to comment Share on other sites More sharing options...
Jarrad Marshall Posted May 22, 2015 Share Posted May 22, 2015 G'day Seth, Thanks very much for that. By the looks of your screenshot, you are not displaying the 1m photoreal areas for some reason. Could you please go to your Flight Simulator X\ORBX\FTX_NA\FTX_AA_KJAC\scenery folder and check that the following four files are present; Westsim_KJAC_PR_1m_A.bgl Westsim_KJAC_PR_1m_B.bgl Westsim_KJAC_PR_1m_C.bgl Westsim_KJAC_PR_1m_D.bgl If not, my first recommendation would be just to run the installers again - don't forget that KJAC has three installers to run. Cheers, Jarrad Link to comment Share on other sites More sharing options...
njuser Posted May 26, 2015 Author Share Posted May 26, 2015 Ahha, will look as soon as I get back from the long weekend in the US. That might do it. I just saw, though, today that there is a new triple installer. Would you recommend doing that first? Do I find the update at the pilot shop? Thanks for the great help! Seth Link to comment Share on other sites More sharing options...
Jarrad Marshall Posted May 26, 2015 Share Posted May 26, 2015 G'day Seth, The new triple installer is currently in beta testing - unfortunately I don't have a release schedule for it just yet. The update will be available for download via your account at the Flightsimstore - if you purchased it on DVD from another location (FS Pilot Shop etc), have a read up on sorting out a cross-license via the discussion topic here. In the meantime, see how you go with those files when you get home and let me know if you need any more help Cheers, Jarrad Link to comment Share on other sites More sharing options...
njuser Posted May 26, 2015 Author Share Posted May 26, 2015 That was it. Thank you for your help! Looking forward to the update! best, Seth Link to comment Share on other sites More sharing options...
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