senoi Posted December 20, 2014 Share Posted December 20, 2014 Sir I am french Canadian. I have 63 year and I am not a computer engeneer... I bought your ORBX FTX base. I worked two days to try to download your software. After download it's impossible to open the file. It's write : the file is corrupt. I don't understand why you don't response at my request immediatly ans I ask you a refund. You have accepted my money immediatly but you did't answer at my question immediatly . Gabriel Petit Canada Link to comment Share on other sites More sharing options...
Voyager Posted December 20, 2014 Share Posted December 20, 2014 Hi there, The issue is not your related Orbx product, but with your Internet interface. You need a download manager to download large files> 700 mb! If I say the few managers, Getright (which I use and it's good - http://getright.com/),but there are others like Flashget (http://www.flashget.com/index_en.htm); IDM - Internet Download Manager (https://secure.internetdownloadmanager.com/buy_idm.html) - long used. On the other hand, I think the forum suitable for your complaint is: http://www.orbxsystems.com/forum/forum/15-full-terrain-experience-ftx-payware-support-forum/ Good luck, Gabriel Cheers, Link to comment Share on other sites More sharing options...
Vlad Maly Posted December 20, 2014 Share Posted December 20, 2014 Hi Gabriel: I've edited the title of your query. As suggested - get a download manager to download large files with. Microsoft has one as well, free, I'm using it without any problems for a year now... Link to comment Share on other sites More sharing options...
senoi Posted December 20, 2014 Author Share Posted December 20, 2014 Help I don't write well english sorry. I am french Canadian. I have 63 year and I am not a computer engeneer... I bought your ORBX FTX base. I worked two days to try to download your software. After download it's impossible to open the file. It's write : the file is corrupt. I don't understand why you don't response at my request immediatly and I ask you a refund. I looking for have help but I am unable to find a mail adresse for this it's very frustrate Please help me to know how have a refund. Thank you Gabriel Petit Canada legabriel@hotmail.com Link to comment Share on other sites More sharing options...
Dibidut Posted December 20, 2014 Share Posted December 20, 2014 Hi Gabriel. Sorry to hear about Your problems. Have You tryed a DownloadManager (a Freeware Program You install in your Browser)? Alternative, You could try this: http://www.flightsimstore.com/product_info.php?products_id=96?osCsid=vboks7i2pt2ko6t6ost9215lj2 it wil cost a few $ of course. and You still have to download updates and Library for Orbx products in the future. Best regards Henrik Btw. for FlightSim Contact: http://www.flightsimstore.com/contact_us.php Link to comment Share on other sites More sharing options...
Wolter van der Spoel Posted December 20, 2014 Share Posted December 20, 2014 it seems you are a very impatient man Mr. Petit, plastering our forums with the same post in multiple sub forums doesn't make for a great entrance, hence I have deleted them and merged this two Link to comment Share on other sites More sharing options...
fltsimguy Posted December 20, 2014 Share Posted December 20, 2014 FYI would it not be better to converse in the French Forum? http://www.orbxsystems.com/forum/forum/46-french-forum/ I check those other forums periodically and use ImTranslator to have it converted to English, it works. I'm sure the reverse is mostly likely true as well. Link to comment Share on other sites More sharing options...
senoi Posted December 20, 2014 Author Share Posted December 20, 2014 Hello Thank you for your answer. I have some difficulty to understand why I must work 3 days for install a software. Sorry for my impatience. Today I have had a good success with the download Thank you Link to comment Share on other sites More sharing options...
Woodrow Posted December 20, 2014 Share Posted December 20, 2014 And I thought I was being a burden. Brilliant. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.