Julian Meck Posted October 16, 2014 Share Posted October 16, 2014 Hello I have a problem with the Installation of the Global base pack. It doesn't work. I have installed The Base pack and the scenerys are in the FSX scenery Library but whenn i start a free flight the Simulator it doesn't open the new scenery. Sombody from another forum Looked on my Computer with 'Team viewer' but he haven't found the problem yet. Has somebody an idea what is the mistake? Trank you in advance! Julian Link to comment Share on other sites More sharing options...
Jethro VH-JET Posted October 16, 2014 Share Posted October 16, 2014 Hi Julian, You'll need to include your Orbx order number for payware support, more info here: http://www.orbxsyste...ig-for-support/ Link to comment Share on other sites More sharing options...
Julian Meck Posted October 16, 2014 Author Share Posted October 16, 2014 Is it correctly yet? Link to comment Share on other sites More sharing options...
Jethro VH-JET Posted October 16, 2014 Share Posted October 16, 2014 Hi Julian, Thanks for the order number I know the guys will appreciate that, being new to FTX, Global Base being your first product you're probably just missing a small step in the procedure. While waiting for the guys to verify & respond, have you installed the latest OrbxLibrary already. available here : https://www.fullterrain.com/support choose the version for FSX & P3Dv1x OrbxLibraries v140927 at the bottom of the page > Download /Unzip to a New folder /Install. The guys should be along very shortly. Link to comment Share on other sites More sharing options...
Julian Meck Posted October 20, 2014 Author Share Posted October 20, 2014 Have somebody an idea? Link to comment Share on other sites More sharing options...
Jethro VH-JET Posted October 21, 2014 Share Posted October 21, 2014 Would any team member like to help poor Julian out, I think he is still stuck. Link to comment Share on other sites More sharing options...
Ed Correia Posted October 21, 2014 Share Posted October 21, 2014 Global is a replacement of default textures, so there are no 'FTX Global' folders to load. I suggest comparing some screenshots from our website product page with yours to see if there is a huge difference. Otherwise post an image here with what you think looks incorrect making sure the location info is in the image as well. Link to comment Share on other sites More sharing options...
Doc Scott Posted October 23, 2014 Share Posted October 23, 2014 Hi Ed ! I had a look on his PC and could saw that his scenery is still default(as it looks like mine,because I do not have FTX products) Also the installation went much too fast for installing such an amount of data.We deactivated his anti virus programme,repaired microsoft network 4.0. Did everything with admin rights. What Julian did also is,he deleted (uninstalled) everything on his PC except the OS system (Windows7 64 bit ) Is there something else missing on a brand new PC except microsoft network 4.0 for a working FTX product? Regards, DocScott Link to comment Share on other sites More sharing options...
Ed Correia Posted October 23, 2014 Share Posted October 23, 2014 An installation that goes that quick indicates insufficient space on the system drive. How much free space is there on the OS drive? Global needs at least 12GB free if I recall correctly. Link to comment Share on other sites More sharing options...
Doc Scott Posted October 23, 2014 Share Posted October 23, 2014 Hi Ed ! His PC is new,and as that, it is plenty of space. DocScott Link to comment Share on other sites More sharing options...
Ed Correia Posted October 23, 2014 Share Posted October 23, 2014 Can you see if the FTX Global Base Pack Setup Log.txt file is present in the Temp folder? Link to comment Share on other sites More sharing options...
Julian Meck Posted October 24, 2014 Author Share Posted October 24, 2014 Hi Ed, The Log.txt file is not Inside the Temp folder Link to comment Share on other sites More sharing options...
Julian Meck Posted November 2, 2014 Author Share Posted November 2, 2014 Sorry Ed, my fault.The Log.txt is in the Temp folder. Do you think you can help me if I sent you a screen shot or is it possible that you have a look on my PC using team viewer? Julian Link to comment Share on other sites More sharing options...
Ed Correia Posted November 3, 2014 Share Posted November 3, 2014 Hi Julian can you please email me your log file ed<at>orbxsystems<dot>com Link to comment Share on other sites More sharing options...
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