RESOLVED FTX Central - The requested operation cannot be performed on a file with a user-mapped section open

[depeya]

I bought FTX EU England scenery today. Downloaded and installed on Windows 7. I am running FSX with SP2

 

When Install completed and the FTX Central window opened, I clicked Europe & Apply and immediately got an Unexpected Error Window with the following detail :

 

************** Exception Text **************

System.IO.IOException: The requested operation cannot be performed on a file with a user-mapped section open.

 

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

   at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite)

   at System.IO.File.Copy(String sourceFileName, String destFileName, Boolean overwrite)

   at FTXCentral.FTX_Environment.CopyBuildRestoreBat()

   at FTXCentral.FTX_Environment.ApplyRegionChanges()

   at FTXCentral.FTXC.Apply()

   at FTXCentral.FTXC.lblApplyButton_Click(Object sender, EventArgs e)

   at System.Windows.Forms.Control.OnClick(EventArgs e)

   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

   at System.Windows.Forms.Control.WndProc(Message& m)

   at System.Windows.Forms.Label.WndProc(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

 

**************

 

I have tried re-installing but no joy. I have tried looking for the obvious and failed so far ..... any ideas?

 

Thanks

[Ryan Mason]

Hi,

 

Can you please add your FTX order number to your signature per our terms of service for support.

[depeya]

Sorry - done now! (Had a bit of bother signing up)

[Ryan Mason]

Thank you, have you tried installing the latest Orbx libraries found on our support page?

[Tim Harris]

 

************** Exception Text **************

System.IO.IOException: The requested operation cannot be performed on a file with a user-mapped section open.

 

This indicates something is preventing FTXcentral from operating correctly, normally antivirus

 

First thing I would try is a cold re-boot of the PC, then try deactivating your antivirus,

 

Cheers

Tim

[depeya]

Many thanks Tim - I stopped Trend AV and FTXCentral worked a dream & I have loaded patches and all works well. Lovely scenery!

 

Thanks again

 

Andre