texerrn Posted August 26, 2012 Share Posted August 26, 2012 First,I don't know where I am suppose to go for support on the Lancair. Installed the Lancair four days ago. No problems at all. Flew it several times. Tonight I go to use it and it has no landing gear, no wheels. I tried re-installing but no help. I can not find where to uninstall it. Not a single reference anywhere. Also strange the un-wrapper or installer doesn't ask for my registration key. texerrn order number:FSS0177945 Link to comment Share on other sites More sharing options...
Tim Harris Posted August 26, 2012 Share Posted August 26, 2012 Hi texerrn, And yes this is the correct place for support No landing gear.. check you have the 'Advanced animations' box ticked in your FSX settings As for the wrapper not asking you for 'key' on the reinstall, this is normal as that information is still active in your system, only on a reinstall/format of your OS would you need to re-enter that information Cheers Tim Link to comment Share on other sites More sharing options...
texerrn Posted August 26, 2012 Author Share Posted August 26, 2012 Resolved! That was it. I had changed nothing in my setup. But I think I understand what happened. I purchased another aircraft from another on-line store. A very well known store and a very well known developer of flight-sim aircraft. They ( on their forum) insisted that you download a file to set up a flight for starting up "their aircraft". Somewhat similar to starting FS with the default flight using the Cessna 172. The idea was to lower all the options, really dumb it down. I noticed all my usual settings had changed. I changed them back to what they were but I missed this one. I haven't touched that option for animation in 20 years. The aircraft in question is un-flyable and I have already requested a refund from those folks. Now I am really angry! Not only have a wasted a lot of time and money on their bad product but it has affected my other aircraft as well. Thanks for the rapid and correct resolution! I'll stay with the ORBX products. Time to go test my landing gear. Cheers, texerrn Link to comment Share on other sites More sharing options...
Tim Harris Posted August 26, 2012 Share Posted August 26, 2012 All good!, a few minutes flicking sliders around you should be back to normal Link to comment Share on other sites More sharing options...
redduke Posted April 10, 2013 Share Posted April 10, 2013 How do you uninstall the Lancair? I would like to make a clean install. Order# FSS0209465 Link to comment Share on other sites More sharing options...
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