Double Bubble Posted May 6, 2020 Share Posted May 6, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: win10 Simulator: P3dv4.5 HF2 Screenshot: Issue: YBCG Control panel not saving settings Hi, I'm having a problem with the YBCG Control panel not saving my settings after applying them and clicking save, when I reopen the control panel there is nothing clicked so I do it again and the same happens, I've verified the files and tried it to no avail, this is with Orbx Central 4.1.7, all my Orbx products are still in my P3dv4.5 root folder, any advice would be appreciated. Cheers Rod. Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted May 7, 2020 Share Posted May 7, 2020 Hi Rod, Can you please try modifying the control panel settings, and then attach your Central log file? Link to comment Share on other sites More sharing options...
Double Bubble Posted May 7, 2020 Author Share Posted May 7, 2020 Hi Mitchell, log attached. Cheers Rod. central.log Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted May 11, 2020 Share Posted May 11, 2020 Hi @Double Bubble It appears that there's some issues in the control panel file that result in it being unable to be written correctly. 2020-05-07T04:52:15.629Z [ERROR] [Central::ProductConfigurationService] - Unknown option. 2020-05-07T04:52:15.630Z [ERROR] [Central::ProductConfigurationService] - Unknown option. 2020-05-07T04:52:15.630Z [ERROR] [Central::ProductConfigurationService] - Unknown option. 2020-05-07T04:52:15.630Z [ERROR] [Central::ProductConfigurationService] - Unknown option. You can delete the control panel file at N:\P3DV4.1\Orbx\Scripts\orbx_cpl_YBCG.xml, perform a verify files of YBCG to recreate it which should hopefully resolve the issue. Link to comment Share on other sites More sharing options...
Double Bubble Posted May 11, 2020 Author Share Posted May 11, 2020 1 hour ago, Josh Koz said: Hi @Double Bubble It appears that there's some issues in the control panel file that result in it being unable to be written correctly. 2020-05-07T04:52:15.629Z [ERROR] [Central::ProductConfigurationService] - Unknown option. 2020-05-07T04:52:15.630Z [ERROR] [Central::ProductConfigurationService] - Unknown option. 2020-05-07T04:52:15.630Z [ERROR] [Central::ProductConfigurationService] - Unknown option. 2020-05-07T04:52:15.630Z [ERROR] [Central::ProductConfigurationService] - Unknown option. You can delete the control panel file at N:\P3DV4.1\Orbx\Scripts\orbx_cpl_YBCG.xml, perform a verify files of YBCG to recreate it which should hopefully resolve the issue. Nope that didn't work, settings will not save, I've now noticed that it's happening with a few more sceneries and airports, it looks like old control panels still there from FTX Central creating a conflict, maybe. Rod. Link to comment Share on other sites More sharing options...
Double Bubble Posted May 11, 2020 Author Share Posted May 11, 2020 Ok I have a list of products that don't save the settings in Orbx Central 4.1.7, Scotland, Central Rockies, Northern Rockies, Jackson International, Stockholm, Dubrovnik, Innsbruck, Gold Coast and Canberra, why do some items in the control panels when ticked become a white dot and others have a tick? Rod Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted May 11, 2020 Share Posted May 11, 2020 Hi @Double Bubble I'm not sure what you mean by some having a tick and others having a white dot. Can you provide a screenshot of this? I've tested the YBCG control panel and YBCS control panel and I can't recreate the issue you're encountering. The control panel in Orbx Central works by comparing the files within the product to those outlined in the control panel xml file. This way it can determine which options are enabled based on the files that present in the product. It's possible there are files in place for both the 'onpath' and 'offpath' within the product that result in both states being enabled and in turn confusing the control panel. Link to comment Share on other sites More sharing options...
Double Bubble Posted May 11, 2020 Author Share Posted May 11, 2020 Hi Josh, Here's a shot of the Central Rockies control panel (sorry for a phone shot), if I save it as it looks it will not save, same goes for all the control panels as my previous post, I've also attached a copy of the xml file I think showing both on and off path at the same time as you've suggested, hope this helps. Cheers. orbx_cpl_FTXNACRM.xml orbx_cpl_YBCG.xml Link to comment Share on other sites More sharing options...
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