richm Posted April 19, 2020 Share Posted April 19, 2020 Hi, I keep getting a message that 4 files failed to extract after my Boulder city install. I run verify files which seems to download the missing files but the message persists. Boulder city is installed in my main Orbx Library. The initial install process hard locked the computer which had to be rebooted. I guess this provoked the issue. Any help would be appreciated. Rich. Link to comment Share on other sites More sharing options...
richm Posted April 19, 2020 Author Share Posted April 19, 2020 I just checked the Boulder City scenery in Prepar3D Ver 4.5.13.32097 which seems to display OK as far as I can see, so the issue seems to be Orbx Central which continues to tell me there are issues with 4 files and to verify and reinstall them which it then does , but continues to display the error message again. Should I just ignore it and not verify the files repeatedly or is there a simple way to fix the issue? Rich Link to comment Share on other sites More sharing options...
Nick Cooper Posted April 19, 2020 Share Posted April 19, 2020 Hello, if you made a backup when you installed the product, please delete it and try verify files again. Link to comment Share on other sites More sharing options...
richm Posted April 20, 2020 Author Share Posted April 20, 2020 Hi Nick, Your advice solved the problem. I'll remember to delete the backup in future if my install is interrupted and I verify files after completion of download. Thanks for your help. Regards Rich Link to comment Share on other sites More sharing options...
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