resolved Cannot install

[PilotTim]

Hello , I have installed true earth great britain south, however the install never finished.

 

It stops downloading and stops at gbr-south-xp11: 47.00%  Extracted: 32362 / 32400. Converted: 0 / 11880

 

I've tried uninstalling the Orbx central and deleted all folders in app data etc

 

reinstall program and starts install from beginning again.

 

I know it works because x plane works fine. I just want to install something else  , but I cant because this install won't cancel OR end

 

Thanks in advance

[PilotTim]

If you delete the entire library file, reopen the software it starts downloading from the start but still shows

 

mb downloaded rises steady but still shows Extracted: 32362 / 32400. Converted: 0 / 11880

 

I assume this should show 0?

[Jon Clarke]

Do you still meet all the necessary requirements outlined in this link?

If you do and made sure you have checked every facet of it, then attach your Orbx Central log available via Orbx Central/settings/Help

[PilotTim]

Thank you for your reply Jon. 

log file attached 

 

note i uninstalled the Orbx central , so now shows new installation incomplete. However you can see its extracted 32362/32400 etc. this shows even after its downloaded everything and goes to installing

central.log

[Jon Clarke]

17 minutes ago, PilotTim said:

Thank you for your reply Jon. 

log file attached 

 

note i uninstalled the Orbx central , so now shows new installation incomplete. However you can see its extracted 32362/32400 etc. this shows even after its downloaded everything and goes to installing

central.log 647.24 kB · 0 downloads

Can you confirm you met ALL the requirements outlined in the link, which I forgot to add in my haste!

It is important to know if you still meet the requirements in order to know if it an installation problem, an Orbx Central  problem or a free disk space problem.

 

 

 

[PilotTim]

Hello Jon

 

Think ive sorted it .

 

I emptied the local/temp folder. installing again and now everything has reset to zero

 

thanks

[Jon Clarke]

That's better news. The temp folder need clearing out after every download in my opinion.

[PilotTim]

Hello 

 

sorry, that didn't work, the central.log file is 11mb so too big to up load

 

here are the last events

 

2020-04-04T22:16:56.675Z [INFO] [Saturn] - [INFO] Converting Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\a740xf950x17.JPG
2020-04-04T22:16:56.733Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11816 / 11880.
2020-04-04T22:16:57.389Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\a970x101d0x17.JPG successfully.
2020-04-04T22:16:57.389Z [INFO] [Saturn] - [INFO] Converting Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\abe0xfe10x17.JPG
2020-04-04T22:16:57.939Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\a700x10200x17.JPG successfully.
2020-04-04T22:16:57.939Z [INFO] [Saturn] - [INFO] Converting Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\ac40xfcd0x17.JPG
2020-04-04T22:16:57.941Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\a8a0xf9b0x17.JPG successfully.
2020-04-04T22:16:57.967Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11819 / 11880.
2020-04-04T22:16:58.093Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\ac20xfb60x17.JPG successfully.
2020-04-04T22:16:58.355Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\a740xf950x17.JPG successfully.
2020-04-04T22:16:58.435Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\abe0xfe10x17.JPG successfully.
2020-04-04T22:16:58.868Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\ac40xfcd0x17.JPG successfully.
2020-04-04T22:16:59.192Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:00.394Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:01.597Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:02.591Z [INFO] [Central::AuthService] - Refreshing session...
2020-04-04T22:17:02.595Z [INFO] [Central::UpdaterService] - Checking for update 
2020-04-04T22:17:02.596Z [INFO] [Main] - Checking for update
2020-04-04T22:17:02.798Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:03.288Z [INFO] [Central::AuthService] - Session refresh successful!
2020-04-04T22:17:04.012Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:04.411Z [INFO] [Main] - Update for version 4.1.1 is not available (latest version: 4.1.1, downgrade is disallowed).
2020-04-04T22:17:05.214Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:06.417Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:07.617Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:08.818Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:10.018Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:11.221Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:12.425Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:13.642Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:14.854Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:16.060Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:17.274Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:18.490Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-04T22:17:19.692Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.

 

------------------------

2020-04-05T02:44:52.613Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:44:53.814Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:44:55.016Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:44:56.220Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:44:57.431Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:44:58.635Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:44:58.656Z [ERROR] [Central::SaturnService] - Failed parse of message.
2020-04-05T02:44:58.656Z [ERROR] [Central::SaturnService] - Failed parse of message.
2020-04-05T02:44:59.854Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:01.071Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:02.286Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:03.504Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:04.720Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:05.934Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:07.137Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:08.340Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:09.556Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:10.771Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:11.973Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:13.192Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:14.409Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:15.627Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T02:45:16.842Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.

 

-------

2020-04-05T08:07:54.817Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:07:56.018Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:07:57.222Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:07:58.419Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:07:59.620Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:00.821Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:02.024Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:03.224Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:04.431Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:05.648Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:06.860Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:08.065Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:09.277Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:10.482Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:11.695Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:12.897Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:14.098Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:15.299Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:16.502Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:17.701Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:18.906Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:20.125Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:21.341Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:22.552Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.
2020-04-05T08:08:23.757Z [INFO] [Saturn] - gbr-south-xp11: 80.00%  Downloaded: 27.22 GB / 27.37 GB (0 B/s). Extracted: 32291 / 32400. Converted: 11823 / 11880.

[PilotTim]

False alarm, I closed Orbx Central, reopened and it carried on with download. Some reason it stalled for the last few hours