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unable to download update and new products


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Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log


You can delete this box/quote once your log is attached

 

 

 

Operating system:  Windows 10 1909 up to date

Simulator:  P3D V4.5

Screenshot:  

Issue:  connection interupted, retrying

 

orbx 210320.JPG

central.log

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On 3/23/2020 at 3:04 AM, Mitchell Williamson said:

Hello,

 

It appears Central cannot download the files from our CDN. This can be caused by a firewall or proxy that may be blocking the connection.

 

Can you try to download this file in your web browser, does it work correctly?

https://orbxcdn.com/v4//egph/e28f4d7d-87a2-42e3-b61e-b17193e49696.c.zip

hello
 

any idea to explain this? i downloaded the file on your post in literally, 3 seconds

thanks in advance

 

 


image.thumb.png.e23846df1225744fde91b86e36af4491.png

regards

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