douh Posted March 1, 2020 Share Posted March 1, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: W10 Simulator: X11.41 Screenshot: attached Issue: could not download and save the manifest I am facing the could not dowload and save the manifest error. I have tried reinstalling a few times and using the fast version deactivating antivirus and windows defender launching program as administrator before every action moving Orbx folder to the same drive as the xplane folder (g: drive) trying all possible locations for library folder, temporary location and back up sync to the simulator before every action creating the folder missing and even adding the scenery.ini [ERROR] Custom Scenery is missing (G:\Orbx\xp11\Orbx Libraries\Custom Scenery) any help is appreciated i am quite desperate thanks central.log Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted March 1, 2020 Share Posted March 1, 2020 Hello, Do you run any proxy settings or have encountered malware on this computer in the past? The error in your log suggests there is something that may be interfering with your connection to Google (our hosting provider). This is often a sign something isn't quite right, but we do have a workaround in our user guide as a last resort. Link to comment Share on other sites More sharing options...
douh Posted March 2, 2020 Author Share Posted March 2, 2020 14 hours ago, Mitchell Williamson said: Hello, Do you run any proxy settings or have encountered malware on this computer in the past? The error in your log suggests there is something that may be interfering with your connection to Google (our hosting provider). This is often a sign something isn't quite right, but we do have a workaround in our user guide as a last resort. THANK YOUUU!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I messed with my router settings (i have some vpns and upn settings) and FINALLY! i got it!!!! thanks a lot I almost went nuts Link to comment Share on other sites More sharing options...
Speed_2017 Posted April 19, 2020 Share Posted April 19, 2020 On 3/2/2020 at 5:44 PM, douh said: THANK YOUUU!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I messed with my router settings (i have some vpns and upn settings) and FINALLY! i got it!!!! thanks a lot I almost went nuts How did you solve it. I am literally pulling my hair in resolving. Link to comment Share on other sites More sharing options...
towfique Posted May 18, 2020 Share Posted May 18, 2020 On 4/19/2020 at 3:51 PM, Speed_2017 said: How did you solve it. I am literally pulling my hair in resolving. JUST install a vpn in your PC. Connect the VPN then you will be able to install the product you purchased. Link to comment Share on other sites More sharing options...
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