catplace Posted January 8, 2020 Share Posted January 8, 2020 "An error occurred while trying to synchronise your simulator." Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Win 10 Simulator: P3D 4.5 Screenshot: Issue: "An error occurred while trying to synchronise your simulator." central.log Link to comment Share on other sites More sharing options...
Ben McClintock Posted January 9, 2020 Share Posted January 9, 2020 Hi @catplace, Please go to Central -> Settings -> Libraries and create a library somewhere on your computer. Then, try installing the product again. There are some product prerequisites that must be installed into a library Link to comment Share on other sites More sharing options...
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