Horst Könnecker Posted November 1, 2019 Share Posted November 1, 2019 Problems with ORBX Central v 4.0.23 After installing ORBX Central I bought the AddOn Edinburgh. Now I have the following problems with ORBX Central: 1. the new AddOn cannot be installed 2 The Main Library cannot be edited. You also cannot create a new library. Create. The Edit and Delete buttons are inactive. 3. ORBX ObjectFlow cannot be installed. Uninstalling followed by reinstalling did not solve the problem. Therefore, my idea would be to uninstall ORBX Central again. But then to delete any remaining directories. How it would be: C:\User\Name\AppData\Local orbx-central updater C:\User\Name\AppData\Roaming\ Central and the file identifier Then reinstall ORBX Central. I did this once. Unfortunately without success. Installing a product is still not possible. The Main Library can still not be changed or re-created. I am not using ORBX Central with the P3Dv4 before or after the installation. together. I am using Windows 7 Pro 64. Flightsimulator is P3Dv4.5 Best regards Horst from Kiel in Germany Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Win7 Pro 64 Simulator: P3Dv4.5 Screenshot: Issue: central.log Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 1, 2019 Share Posted November 1, 2019 Helo, Orbx Central is displaying all the symptoms of P3D being run at the same time. Could it be that although P3D may be closed, you still have running a program that uses its folder, Active Sky, Chaseplane or perhaps even Rex Environment Force? You can use the Task Manager to check these things. Also please be sure that you are closing Orbx Central and not just minimising it to the Taskbar, where it will continue to run. Your settings should be like this: Link to comment Share on other sites More sharing options...
Viking01 Posted November 1, 2019 Share Posted November 1, 2019 Hi Nick, I went together with Horst through the installation of ORBX Central. The whole process went as it should. We started from a freshly rebooted computer, no AV running. The Task Manager showed no P3D version running, no other simulator running and no other programs as Active Sky or else. Nevertheless appeared the error message that P3D is running. Since I cannot find any application or process running via the Task Manager, is there another way to identify which process/program/error could produce this error message? Is there a file or folder somewhere that may store this error from previous sessions? Any help would be appreciated. Link to comment Share on other sites More sharing options...
Viking01 Posted November 5, 2019 Share Posted November 5, 2019 Anybody any idea? Which folders or data must be deleted to achieve a complete deinstallation of ORBX Central? Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted November 6, 2019 Share Posted November 6, 2019 We've just made Orbx Central v4.0.25 available in fastlane. You can opt-in to fastlane in Orbx Central under Settings, My Account. After opting-in, restart Orbx Central and you'll be updated to the right version. Does this issue still persist after updating? 19 hours ago, Viking01 said: Anybody any idea? Which folders or data must be deleted to achieve a complete deinstallation of ORBX Central? %Temp%\Orbx %AppData%\Orbx\Central %LocalAppData%\Programs\orbx-central Link to comment Share on other sites More sharing options...
Viking01 Posted November 6, 2019 Share Posted November 6, 2019 Thanks Mitchell, we'll give it a try. Link to comment Share on other sites More sharing options...
Viking01 Posted November 6, 2019 Share Posted November 6, 2019 Sorry, no change whatsoever. ORBX C always comes back with the error message, that P3D is still running. But it has been checked over and over again, there is no sim or sim-related programs running. No idea what causes this error. Link to comment Share on other sites More sharing options...
Viking01 Posted November 8, 2019 Share Posted November 8, 2019 Mitchell, may I come back to this problem for Horst: As far as I see it, ORBX C is preventing any changes to the libraries and consequently any new installation because an error is triggered that P3D is running. Fact is that P3D is NOT running. In fact I closed all not really needed processes and all other programs which had no effect on that error. Additionally I tested on a perfectly running installation (my own one), that it is possible to download and install new products WITH P3D running. So, what is the reason behind the error message on Horst's installation? His P3D is not running but the error remains. We checked Anti-Virus and Firewall to be off, cleared all TEMP folders, but the error remains. Please advise on how to get ORBX C working again. Thank you. Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 8, 2019 Share Posted November 8, 2019 Hello, I suppose that if the developers could reveal what Orbx Central is looking for to discover whether or not the simulator is running would be the key. So far, no one has said and I do not know. My earlier contribution, that perhaps something else is making the P3D folders appear to be in use by P3D stands, as it is a phenomenon that I observe myself on my own system. For example, if Rex Environment Force or Active Sky are still running, I cannot rename the P3D folder, of course because these two processes have files in use inside it. Unless or until someone can replicate Horst's problem elsewhere than on his own PC, it will remain a matter for conjecture. Link to comment Share on other sites More sharing options...
Viking01 Posted November 8, 2019 Share Posted November 8, 2019 Hello Nick, I read your statement and made sure, that indeed no other application was running, even most processes were shut down. I hope for an answer from the developer.... Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted November 11, 2019 Share Posted November 11, 2019 On 11/8/2019 at 7:39 PM, Nick Cooper said: I suppose that if the developers could reveal what Orbx Central is looking for to discover whether or not the simulator is running would be the key. The check performed by Orbx Central looks through the list of running processes for any that match executable file name of the current. In the case of P3D V4 the string of characters is 'prepar3d.exe'. Case is ignored in the search. If any process has this string of characters in it's name or it's arguments Orbx Central will disable the buttons. Link to comment Share on other sites More sharing options...
Viking01 Posted November 11, 2019 Share Posted November 11, 2019 Thanks Josh. Now, there is no process with that name (or a name including the string) running and I could install Edinburgh WITH P3D running with no problem. How does that fit? Link to comment Share on other sites More sharing options...
flxwng Posted November 11, 2019 Share Posted November 11, 2019 Did you find a solution to this problem? I am in the same situation now. Prepar3d and every other Addon is closed but i can't install anything or change the library. Regards Felix Link to comment Share on other sites More sharing options...
Viking01 Posted November 11, 2019 Share Posted November 11, 2019 No, I'm waiting for an answer from the developers. Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted November 13, 2019 Share Posted November 13, 2019 Hi all, We've found two potential issues within the process checking system that could be causing this to occur. Patches for these issues will be included in the next Orbx Central update. Link to comment Share on other sites More sharing options...
flxwng Posted November 13, 2019 Share Posted November 13, 2019 Great news. Thanks . Can we expect the patch in the next few days? Link to comment Share on other sites More sharing options...
Horst Könnecker Posted November 13, 2019 Author Share Posted November 13, 2019 Hi, Mitchell, sounds good. Thans a lot. I'm waiting of the patch. regards Horst Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted November 14, 2019 Share Posted November 14, 2019 On 11/13/2019 at 8:17 PM, flxwng said: Can we expect the patch in the next few days? We've got some minor issues yet to resolve, but yes, it should be sometime over the next few days. Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted November 17, 2019 Share Posted November 17, 2019 Orbx Central v4.0.27 is now available via fastlane. See details below on how to opt-in if you haven't already. On 11/6/2019 at 4:54 PM, Mitchell Williamson said: You can opt-in to fastlane in Orbx Central under Settings, My Account. After opting-in, restart Orbx Central and you'll be updated to the right version. Can you all try to see if v4.0.27 resolves this issue? If not, please attach your Central log file and we'll investigate further. Link to comment Share on other sites More sharing options...
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