JazzBassman Posted October 28, 2019 Share Posted October 28, 2019 Good Evening. I have recently purchased EGPH for X Plane 11 but FTX Central is saying there are no downloads available for this product. Any advice would be of help to understand this situation.... JazzBassman Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Simulator: Screenshot: Issue: Link to comment Share on other sites More sharing options...
The-Flying-Scotsman Posted October 28, 2019 Share Posted October 28, 2019 I'm also getting this error. How do you submit a support request - i see no easy way of doing that? Link to comment Share on other sites More sharing options...
JazzBassman Posted October 28, 2019 Author Share Posted October 28, 2019 Ok, resolved.....we need to download the new ORBX Central installer from their website. Link to comment Share on other sites More sharing options...
The-Flying-Scotsman Posted October 28, 2019 Share Posted October 28, 2019 nice, thanks Jazz, I'll try that. Now that seems like an easy response but my question to Orbx would now be "why not just do this change over during an update?" Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 28, 2019 Share Posted October 28, 2019 Link to comment Share on other sites More sharing options...
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