dvfedele Posted September 2, 2019 Share Posted September 2, 2019 I just purchased the HD version of TrueEarth Washington - I'm properly seeing both the HD and SD versions. I wanted to first install SD (I have an older computer I am upgrading soon) to take advantage of the less taxing version for my current cpu. However, in ftx central it says not installed, but when I click on the product it says "There are no downloads available for this product" This is happening without the HD version installed. Thanks! Link to comment Share on other sites More sharing options...
Jack Sawyer Posted September 2, 2019 Share Posted September 2, 2019 3 minutes ago, dvfedele said: I just purchased the HD version of TrueEarth Washington - I'm properly seeing both the HD and SD versions. I wanted to first install SD (I have an older computer I am upgrading soon) to take advantage of the less taxing version for my current cpu. However, in ftx central it says not installed, but when I click on the product it says "There are no downloads available for this product" This is happening without the HD version installed. Thanks! Welcome to the forum, please make sure you have downloaded the proper Orbx Central installer. I wish I had the link right now. FTX Central is the older and recently replaced installer, now "Central" is the proper one. Link to comment Share on other sites More sharing options...
dvfedele Posted September 2, 2019 Author Share Posted September 2, 2019 ok thanks! Link to comment Share on other sites More sharing options...
Jack Sawyer Posted September 2, 2019 Share Posted September 2, 2019 Just now, dvfedele said: ok thanks! Please post back with your results. Also, when you install the new one and run it, it will tell you to uninstall FTX. Say yes. Link to comment Share on other sites More sharing options...
dvfedele Posted September 2, 2019 Author Share Posted September 2, 2019 Yep, that fixed it! I reinstalled ftx central but didn't know I had to replace it with just Central. Appreciate the help! Consider this resolved Link to comment Share on other sites More sharing options...
Jack Sawyer Posted September 2, 2019 Share Posted September 2, 2019 1 minute ago, dvfedele said: Yep, that fixed it! I reinstalled ftx central but didn't know I had to replace it with just Central. Appreciate the help! Consider this resolved Very nice! Glad it worked, you'll really enjoy this scenery. Link to comment Share on other sites More sharing options...
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