andrewjmarshall1965 Posted August 1, 2019 Share Posted August 1, 2019 Sorry - a newbie here. I have an Orbx login with email address, screen name and password. All works fine to get to the support forum here. But, when I try to install FTX Central and Login with the same account it just says Sign in failed. I have double and triple checked all the details without any success. Am I doing something fundamental wrong? Andrew Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 1, 2019 Share Posted August 1, 2019 Hello, you need an Orbx Direct account, the two are separate things. Do you have one yet? Link to comment Share on other sites More sharing options...
andrewjmarshall1965 Posted August 2, 2019 Author Share Posted August 2, 2019 Thanks Nick (again). Yes - managed to work it out. If i dare say, it is somewhat strange to need separate accounts. And even more strange to not mention it somewhere obvious ;-) Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 2, 2019 Share Posted August 2, 2019 I suppose it is all a matter of perspective. You are the first person so far to make that observation. The Orbx support forums and the Orbx Direct "shop" are two separate entities and it would therefore be odd to register at one and find one's self registered at the other. I cannot think of a single online software vendor or developer that does not require a separate registration for their support forum from their retail outlet. Of course, there is nothing to stop the registration details being identical. Link to comment Share on other sites More sharing options...
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