Brian_ Posted September 24, 2018 Share Posted September 24, 2018 Hi, Sorry to ask what is probably an obvious question, but I recently got a new PC and I've installed FSX Steam on it. I'd like to download my Orbx purchases and install them on this system. I downloaded and installed FTX Central and I pressed the Start Migration button but it only appears to recognize the Orbx Libraries, and none of my other sceneries. Is there something I'm missing? Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 24, 2018 Share Posted September 24, 2018 Hello Brian, the account linked to your forum e mail address has no products in it, which is why you are seeing what you do. Do you need to transfer product licences from the Flight Sim Store? Link to comment Share on other sites More sharing options...
Brian_ Posted September 24, 2018 Author Share Posted September 24, 2018 Hi Nick, Yes, I guess that's the next step. But after logging in over there, there doesn't seem to be an obvious method to make the transfer. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 24, 2018 Share Posted September 24, 2018 This topic will help you out. Link to comment Share on other sites More sharing options...
Brian_ Posted September 24, 2018 Author Share Posted September 24, 2018 So when I go to that page on the Orbx website, I don't see any products listed and no option to get the FSS License Transfer. All I see is a DVD crossgrade option. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 24, 2018 Share Posted September 24, 2018 Hello, you account status indicates that you had started the process but not finished it. The FSS should have sent you an e mail but sometimes these do not arrive or end up in Junk Folders and are not read. Try logging in to this page with your FSS account details, that should complete the transfer. Link to comment Share on other sites More sharing options...
Brian_ Posted September 24, 2018 Author Share Posted September 24, 2018 Okay, I tried that but on the FSS page, it says I have "no products available to migrate". And yet, when I click on my account, it shows two pages of orders. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 24, 2018 Share Posted September 24, 2018 I have reset your account so that you can try the transfer again. Link to comment Share on other sites More sharing options...
Brian_ Posted September 24, 2018 Author Share Posted September 24, 2018 Hmmm, I appreciate all your help. I just tried that link again (to log in to the FSS website) but it still says no products. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 24, 2018 Share Posted September 24, 2018 Hello, it looks like you have two accounts, you should log in to the other account on FTX Central where you will find all your products. I have sent you a PM with the e mail address that you used. Link to comment Share on other sites More sharing options...
Brian_ Posted September 24, 2018 Author Share Posted September 24, 2018 Nick, you're a lifesaver! :o) Link to comment Share on other sites More sharing options...
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