cabnz Posted August 2, 2018 Share Posted August 2, 2018 Hi there, As the title says, the 40% discount for X-Plane is not kicking in. I own KVUO for P3D. Cheers Link to comment Share on other sites More sharing options...
Richard Lincoln Posted August 2, 2018 Share Posted August 2, 2018 Hi Craig, I have had a look at your OrbxDirect Account Sir, I can confirm and see KVUO, are you able to log into the account that we changed as of 07/072018 via the Ticket System? Please open a support Ticket and we can sort this out in the correct portal. https://support.orbxdirect.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
cabnz Posted August 2, 2018 Author Share Posted August 2, 2018 16 minutes ago, Richard Lincoln said: Hi Craig, I have had a look at your OrbxDirect Account Sir, I can confirm and see KVUO, are you able to log into the account that we changed as of 07/072018 via the Ticket System? Please open a support Ticket and we can sort this out in the correct portal. https://support.orbxdirect.com/hc/en-us/requests/new Thank you for your reply Richard, I have submitted a support ticket And yes, I'm able to log into my account. Kind regards, Craig Link to comment Share on other sites More sharing options...
TerryM Posted August 2, 2018 Share Posted August 2, 2018 Not working for me either..... Link to comment Share on other sites More sharing options...
Richard Lincoln Posted August 2, 2018 Share Posted August 2, 2018 Hello Terry, I will follow this up Sir, in the meantime, please submit a Support Ticket as above. Link to comment Share on other sites More sharing options...
Richard Lincoln Posted August 3, 2018 Share Posted August 3, 2018 Hi Craig and Terry, This issue has now been Resolved by an Administrator, you should now receive the 40% when making a purchase. Thank you very much for bringing this to our attention. Link to comment Share on other sites More sharing options...
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