Jeppe Kjeldsen Posted December 29, 2017 Share Posted December 29, 2017 I have tried to transfer my FTX global, vector and EU england to the FTX central, but it says that i dont have anything on my flightsim store account. Please help Best regards Jeppe Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 29, 2017 Share Posted December 29, 2017 Hello, welcome to the forums. You do seem to have FTX Global Base in your Orbx Direct account, purchased from Orbx Direct. If you are having a problem with the Flight Sim Store, you will need to contact them. Thanks. Link to comment Share on other sites More sharing options...
PA38 Posted August 7, 2018 Share Posted August 7, 2018 On 12/29/2017 at 8:44 PM, Nick Cooper said: Hello, welcome to the forums. You do seem to have FTX Global Base in your Orbx Direct account, purchased from Orbx Direct. If you are having a problem with the Flight Sim Store, you will need to contact them. Thanks. Hi Nick, I am very new here. I have already purchased the EGCB Manchester at Orbx and when I want to download and install trough FTX central it request a License Transfer from Flightsimstore. I never bought anything there but I have already registered myself. Then I came back to Orbx account and did Transfer Licence but it gives an error because my account at FSStore is empty. How can I solve it? I have paid, have my receipt but can´t install the file. Thanks in advance for your help. Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 7, 2018 Share Posted August 7, 2018 Hello, welcome to the forums. You appear to have more than one account at Orbx Direct. You need to log FTX Central on to the account that contains the product before you can install it. Link to comment Share on other sites More sharing options...
PA38 Posted August 7, 2018 Share Posted August 7, 2018 4 minutes ago, Nick Cooper said: Hello, welcome to the forums. You appear to have more than one account at Orbx Direct. You need to log FTX Central on to the account that contains the product before you can install it. Hi Nick, thanks for your ptompt answer. I don´t have register of a second one. I have downloaded the FTX central few months ago as Orbx put some freeware for the XP11. But I dont have any regitration data nor account. probably my fault. How should I proceed now? I am totly confused. Thanks Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 7, 2018 Share Posted August 7, 2018 I have sent you a private message with the details of your second account with the payware product in it. Link to comment Share on other sites More sharing options...
PA38 Posted August 7, 2018 Share Posted August 7, 2018 6 minutes ago, PA38 said: Hi Nick, thanks for your ptompt answer. I don´t have register of a second one. I have downloaded the FTX central few months ago as Orbx put some freeware for the XP11. But I dont have any regitration data nor account. probably my fault. How should I proceed now? I am totly confused. Thanks Hi Nick, it´s me again. The product is in my new account from where the licence transfer was requested. Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 7, 2018 Share Posted August 7, 2018 Hello, I see the product, it is for X Plane, so you must also be logged on in FTX Central to X Plane. Otherwise I see no problem. Link to comment Share on other sites More sharing options...
PA38 Posted August 7, 2018 Share Posted August 7, 2018 3 minutes ago, Nick Cooper said: Hello, I see the product, it is for X Plane, so you must also be logged on in FTX Central to X Plane. Otherwise I see no problem. Hi Nick, thanks for the point. I logged now with my new data and it works. Thanks and sorry for the mistake. Have a nice evening. Rolando Link to comment Share on other sites More sharing options...
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