blind1709 Posted October 28, 2017 Share Posted October 28, 2017 Hello. I recently tried to transfer my Flight Sim Store FTX Global (Order #FSS0248058) to ORBX Direct and was unsuccessful. I followed the step by step process including clicking the "FSS license transfer" button and confirming the email permission and it still says "It looks like you don't have any products in your account" in ORBX Direct. Is there something I'm missing? Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 28, 2017 Share Posted October 28, 2017 Hello, I have reset your account so that you can try again. On the face of it, you have done what is required but a second attempt might work. We are no longer able to verify FSS purchases, the FSS having for their own reason, unknown to me, withdrawn access to their record of Orbx transactions. Link to comment Share on other sites More sharing options...
blind1709 Posted November 3, 2017 Author Share Posted November 3, 2017 Thank you so much. It looks like that did the trick. I can see my order now in my account. I recently made the switch between FSX and FSX:SE, so my next question would be, is there a way my order would be compatible with the Steam version of FSX? Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 3, 2017 Share Posted November 3, 2017 Hello, yes, FTX Central will install the products into either version of FSX. Link to comment Share on other sites More sharing options...
blind1709 Posted November 4, 2017 Author Share Posted November 4, 2017 Thank you very much for your help. Link to comment Share on other sites More sharing options...
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